Food and Beverage Supervisor | Events and Conferencing

Crown Resorts Limited; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Complimentary meals at on-site staff餐厅

Staff discounts at F&B venues

Accommodation discounts across Crown

Uniform washed and laundered for every

Shift wardrobe on-site

Group-wide recognition program

Health & wellbeing discounts

Novated leasing options

Job summary

Crown Sydney is seeking an experienced Food & Beverage Supervisor to join our Events & Banqueting team. You will lead frontline team members to deliver exceptional guest experiences at conferences, gala dinners, corporate events, weddings and other functions, while upholding Crown's premium service standards.

This full-time role is based on-site with a rotating roster. You will collaborate with Culinary, Events and Operations teams, ensure RSA and food safety compliance, and support staff

Qualifications

• Previous supervisory experience within food & beverage, events, banqueting, hotels, or a high-volume hospitality environment.

Responsibilities

• Lead and support Food & Beverage Attendants to deliver exceptional guest experiences across a variety of events and functions.
• Supervise the setup, execution, and pack down of events in accordance with Crown standards and event requirements.
• Monitor service quality and ensure all guest requests are managed professionally and efficiently.
• Support daily operations by allocating duties, coaching team members, and maintaining service excellence.
• Work closely with Culinary, Events, and Operations teams to ensure successful event delivery.
• Maintain compliance with RSA, food safety, WHS and Crown operational standards.
• Assist with training, mentoring and developing team members to achieve high performance outcomes.
• Effectively manage guest feedback and resolve operational issues as they arise.

Job description

Better begins here Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change – for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop. We're on the hunt for an experienced Food & Beverage Supervisor to join our Events & Banqueting team at Crown Sydney.

This role is responsible for leading frontline team members and supporting the successful delivery of conferences, gala dinners, corporate events, weddings, and special functions. As a Food & Beverage Supervisor, you will play a key role in delivering exceptional guest experiences, ensuring seamless event execution, maintaining premium service standards and fostering a positive team culture in a fast-paced hospitality environment.

Key Responsibilities

• Lead and support Food & Beverage Attendants to deliver exceptional guest experiences across a variety of events and functions.
• Supervise the setup, execution, and pack down of events in accordance with Crown standards and event requirements.
• Monitor service quality and ensure all guest requests are managed professionally and efficiently.
• Support daily operations by allocating duties, coaching team members, and maintaining service excellence.
• Work closely with Culinary, Events, and Operations teams to ensure successful event delivery.
• Maintain compliance with RSA, food safety, WHS and Crown operational standards.
• Assist with training, mentoring and developing team members to achieve high performance outcomes.
• Effectively manage guest feedback and resolve operational issues as they arise.

What You'll Bring

• Previous supervisory experience within food & beverage, events, banqueting, hotels, or a high-volume hospitality environment.
• Strong leadership skills with the ability to motivate, coach, and develop team members.
• A passion for delivering exceptional guest experiences and maintaining premium service standards.
• Excellent communication, problem-solving, and organisational skills.
• Ability to work effectively in a fast-paced and dynamic environment.
• High attention to detail and a proactive approach to service delivery.

On offer

• A full-time opportunity, working 40 hours per week.
• Complimentary meals at our on-site staff restaurant + discounts at various F&B venues on property.
• Generous accommodation discounts across Crown Resorts in Sydney, Melbourne & Perth.
• A uniform, that’s washed and laundered free for every shift by our on-site wardrobe team.
• Take part and be rewarded in Crown’s group-wide recognition and awards program.
• Access to discounts across health & wellbeing, novated leasing options & more.
• Availability to work a rotating 24/7 roster.
• Must hold Full Australian working rights to be considered.

Please note that pre-employment checks including working rights and police checks are part of the overall selection and recruitment process.

On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.

Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people.

Our Talent Community is a place to stay connected with life at Crown Resorts.

Register for access to curated career content and stay in the know on what’s happening at Crown. We’ll be in touch from time to time to share updates on events, new restaurant launches and popups, behind the scenes content, insider news, team stories, career tips and more. Stay connected as you explore career possibilities. You can expect better exposure, opportunities, experiences, and learning. It’s a place where you can create joy for the people who visit us, the cities we live in and the teams we work with. Supported by your leader, you can enjoy a better balance in your lifestyle and feel a better you.