Food and Beverage Supervisor

Crystalbrook Collection; Adelaide; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

50% F&B discount across Crystalbrook餐厅

Room rates and family/friends discount

Enhanced parental leave

Sustainability initiatives

Internal mobility program

Online learning and career development

Collaborative culture and growth

Regular service recognition

Job summary

Crystalbrook Sam in Adelaide is opening and inviting hospitality professionals to join our Food & Beverage Supervisors. You will lead by example on the floor, delivering warm, intuitive guest experiences across breakfast, conferencing or dinner service.

The role focuses on building leadership through hands-on supervision, coaching, and collaboration with culinary and hotel teams to ensure seamless dining moments in a luxury setting.

Qualifications

• Previous experience as a Food & Beverage Team Leader or Shift Supervisor or in a demonstrated leadership role.
• Experience within a luxury hotel, premium restaurant or high-end hospitality venue.
• A genuine passion for food, beverage and delivering exceptional guest experiences.
• Confidence in leading a shift, supporting colleagues and making thoughtful decisions during service.
• Strong communication skills and the ability to connect with guests and the team.
• Attention to detail and proactive approach to guest expectations.
• Ambition to develop skills and pursue a rewarding hospitality career.
• A current SA Responsible Service of Alcohol certificate, or ability to obtain one before commencing.
• Flexibility to work across breakfast and/or dinner shifts, including weekends and public holidays.

Responsibilities

• Lead from the floor, inspiring your colleagues to deliver warm, intuitive and memorable guest experiences
• Coordinate daily restaurant operations across breakfast or dinner service, maintaining exceptional presentation and service standards
• Support, coach and motivate team members, building confidence, capability and a strong sense of team
• Anticipate guest needs, personalise interactions and turn everyday moments into exceptional experiences
• Bring ideas, initiative and a fresh perspective to the way we work and engage with our guests
• Work closely with the culinary and broader hotel teams to create seamless and engaging dining experiences
• Take ownership of your shifts, balancing operational efficiency with the personality and attention to detail that define luxury hospitality

Skills

Leadership

Guest service

Communication

Job description

Great hospitality is about more than exceptional food and beautiful spaces. It is about the people, personality and passion that bring every experience to life.

At Crystalbrook Sam, we are building a Food & Beverage team with energy, ambition and a genuine love for creating memorable guest experiences.

As we prepare to open our doors in Adelaide, we have three exciting opportunities for Food & Beverage Supervisors to join our opening team.

We are looking for hospitality professionals who lead by example, thrive on the energy of service and are ready to take the next step in their leadership journey. Whether you are an experienced Supervisor or a confident team leader ready for more, this is an opportunity to grow, contribute and help shape something special from the very beginning.

The Opportunity

Working alongside our Food & Beverage leadership team, you will play a key role in delivering exceptional dining experiences within breakfast, conferencing or dinner service.

You will bring confidence to the floor, energy to the team and an instinctive understanding of what makes great hospitality feel effortless.

Your contribution will include:

• Lead from the floor, inspiring your colleagues to deliver warm, intuitive and memorable guest experiences
• Coordinate daily restaurant operations across breakfast or dinner service, maintaining exceptional presentation and service standards
• Support, coach and motivate team members, building confidence, capability and a strong sense of team
• Anticipate guest needs, personalise interactions and turn everyday moments into exceptional experiences
• Bring ideas, initiative and a fresh perspective to the way we work and engage with our guests
• Work closely with the culinary and broader hotel teams to create seamless and engaging dining experiences
• Take ownership of your shifts, balancing operational efficiency with the personality and attention to detail that define luxury hospitality

More about you:

You are passionate about hospitality, naturally engaging and excited by the opportunity to develop your leadership career.

We would love to hear from you if you bring:

• Previous experience as a Food & Beverage Team Leader, Shift Supervisor or in a demonstrated step-up leadership role
• Experience within a luxury hotel, premium restaurant or high-end hospitality venue
• A genuine passion for food, beverage and delivering exceptional guest experiences
• Confidence in leading a shift, supporting colleagues and making thoughtful decisions during service
• Strong communication skills and the ability to connect naturally with both guests and your team
• An eye for detail, a proactive approach and the confidence to respond creatively to guest expectations
• Ambition to develop your skills, embrace new challenges and build a rewarding hospitality career
• A current South Australian Responsible Service of Alcohol certificate, or the ability to obtain one before commencing
• Flexibility to work across breakfast and/or dinner shifts, including weekends and public holidays

Most importantly, you will bring personality, curiosity and a genuine desire to make a difference.

You do not need to have all the answers. We value people who are willing to learn, challenge themselves and bring others along on the journey.

Why Crystalbrook Collection?

Joining our opening team is more than stepping into a new role. It is an opportunity to help create the culture, establish the service standards and build the guest experiences that will define Crystalbrook Sam. With three positions available, we are excited to welcome different personalities, experiences and perspectives into our team.

You will work alongside exceptional people in a supportive, collaborative and agile environment.We are proud to offer a range of industry-leading benefits that support your lifestyle, career and wellbeing including:

• 50% F&B discount across all Crystalbrook restaurants and bars
• $99 room rates and a generous friends and family discount
• Enhanced parental Leave and lifestyle benefits
• A commitment to a green future through enhanced sustainability practices
• Access to our internal mobility program and team reward schemes
• Online learning and training with tailored career development pathways
• A culture of collaboration, elevating experiences and diversity
• Limitless career opportunities in a fast growing, dynamic environment
• Regular service recognition and team engagement events

We value diversity and inclusion, welcoming people of all backgrounds. If you need adjustments during the recruitment process, let us know so we can support you to perform at your best.

As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references.

Ready for Your Next Chapter?

If you love the energy of a great service, take pride in bringing out the best in others and are ambitious about where your hospitality career can take you, we want to hear from you.

Crystalbrook Collectionis an award-winning hotel development and management company, proudly showcasing Australia’s newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded.In just seven years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra during 2026 and continued ambitions for further expansion both domestically and internationally.