Food and Beverage Attendant

Hyatt Hotels Corporation; Canberra; Hybrid; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Complimentary meals

Training & development

Laundered uniforms

Discount accommodation worldwide

Job summary

Hyatt Hotels Corporation seeks a Food & Beverage Attendant to join our luxury team. You will set up and serve food and beverages, support the team in daily operations and uphold Hyatt’s high standards of service and guest satisfaction.

You will work collaboratively with colleagues and managers, with opportunities for development and potentially international exposure within Hyatt properties.

Qualifications

• RSA certificate is required.
• Excellent interpersonal and communication skills.
• Strong time management and multitasking ability.
• Ability to work autonomously and within a team.
• Willingness to work a rotating roster, including weekends, holidays and nights.

Responsibilities

• Set up, stock and serve beverages and food, following brand standards.
• Take orders and deliver to guest rooms when needed.
• Bus tables and clear service areas, maintaining cleanliness.
• Assist with food service setup and breakdown.
• Deliver exceptional guest service and promote Hyatt brand promise.

Skills

Interpersonal skills

Customer service

Time management

Flexibility

Education

RSA certificate

Job description

Close Inclusive Collection Job Postings Notification

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.

This is your chance to work with exclusive clientele at a luxuriousheritageproperty like no other. As a valued member of the team you will enjoy:

• Complimentary employee meals
• Training and development opportunities
• Laundered uniforms
• Complimentary and discount accommodation atHyatt properties worldwide

About the Role

As a Food & Beverage Attendant, you will contribute to and assist the team with the efficient running of the department according to the established brand standards of Hyatt International, providing courteous, professional, efficient and flexible service at all times when setting rooms and serving food & beverages to guests, in order to maximise guest satisfaction.

Working in a team, you will support the Manager in the day to day operations as well as supporting the team to achieve our purpose.

This varied and dynamic role provides a chance to develop your Hospitality career within an international company; either in Australia or overseas.

Some of the responsibilities include:

• Prepare, set up, stock, take down, clean and provide quality beverages and food products, adhering to all recipe and presentation standards.
• Take food and drink orders and deliver to guest room if necessary.
• Bus tables or retrieve trays and/or carts from guest rooms.
• Responsible for food service set up and break down.
• Ensures the delivery of brand promise and provides exceptional guest service at all times.
• Provides excellent service to guests and internal customers in other departments as appropriate.
• Maintains positive guest and colleague interactions with good working relationships.
• Establishes a rapport with guests maintaining good customer relationships.
• Works closely with other employees in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
• Have a thorough knowledge and understanding of all Food and Beverage items in the menu and the ability to recommend Food and Beverage combinations and up sell alternatives.
• Works in a supportive and flexible manner with other departments in line with our purpose.

Qualifications

• Previous Food & Beverage experience in hotel environment or similar fast-paced environment
• A valid and current Responsible Service of Alcohol (RSA) certificate
• Exceptional interpersonal, communication and time management skills
• Superior customer service skills along with the capability of working both autonomously and as part of a team
• The ability to create a positive first impression with an understanding of the importance of 5 star grooming standards
• The flexibility to work on a rotating roster, including weekends and public holidays and nights

A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.

Our values of Empathy, Creativity, Fun, Humility, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt

The Standard, Mexico City | Mexico City , DIF , MX

Our family is always growing. Want to be in the know?