FOH Venue Leader for Silk Route Degustation

RAH DINING; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

RAH is launching October 2026 on Chapel Street, Windsor—an eight-course Silk Route degustation kitchen drawing from Persian, Mughal, Levantine, and Central Asian cuisine. This role leads front-of-house culture from day one, partnering with the founders and Head Chef to set the standards, rhythm, and guest experience.

You will own service, train a small FOH team, manage reservations and floor operations, and drive a thoughtful beverage programme.

Qualifications

• Minimum 3–4 years' experience as a Venue Manager, Restaurant Manager, Assistant Venue Manager, or senior FOH leader in a high-calibre restaurant.
• Strong understanding of modern restaurant service and attention to detail.
• Natural hospitality mindset and guest-first approach.
• Confident leadership and ability to build a positive team culture.

Responsibilities

• Lead all front-of-house operations across Wed–Sun service.
• Work with founders and Head Chef to establish service philosophy.
• Build, train, and lead a small FOH team.
• Own service standards, guest experience, reservations, and floor operations.
• Develop relationships with regular guests and become a familiar face of the restaurant.
• Manage rosters, wage control, ordering, stock, and venue administration.
• Maintain high standards of presentation, service, cleanliness, and compliance.
• Oversee beverage service and contribute to wine, cocktail, and non-alcoholic offerings.
• Handle service issues calmly with a focus on guest recovery.
• Help create systems enabling a small team to deliver consistently exceptional service.

Skills

FOH leadership

Wine knowledge

People management

Communication skills

Tools

POS systems

Job description

RAH is launching October 2026 on Chapel Street, Windsor—an eight-course Silk Route degustation kitchen drawing from Persian, Mughal, Levantine, and Central Asian cuisine. This role leads front-of-house culture from day one, partnering with the founders and Head Chef to set the standards, rhythm, and guest experience.

You will own service, train a small FOH team, manage reservations and floor operations, and drive a thoughtful beverage programme.