Venue manager - Rah Dining

RAH DINING; City of Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

RAH is launching October 2026 on Chapel Street, Windsor—an eight-course Silk Route degustation kitchen drawing from Persian, Mughal, Levantine, and Central Asian cuisine. This role leads front-of-house culture from day one, partnering with the founders and Head Chef to set the standards, rhythm, and guest experience.

You will own service, train a small FOH team, manage reservations and floor operations, and drive a thoughtful beverage programme.

Qualifications

• Minimum 3–4 years' experience as a Venue Manager, Restaurant Manager, Assistant Venue Manager, or senior FOH leader in a high-calibre restaurant.
• Strong understanding of modern restaurant service and attention to detail.
• Natural hospitality mindset and guest-first approach.
• Confident leadership and ability to build a positive team culture.

Responsibilities

• Lead all front-of-house operations across Wed–Sun service.
• Work with founders and Head Chef to establish service philosophy.
• Build, train, and lead a small FOH team.
• Own service standards, guest experience, reservations, and floor operations.
• Develop relationships with regular guests and become a familiar face of the restaurant.
• Manage rosters, wage control, ordering, stock, and venue administration.
• Maintain high standards of presentation, service, cleanliness, and compliance.
• Oversee beverage service and contribute to wine, cocktail, and non-alcoholic offerings.
• Handle service issues calmly with a focus on guest recovery.
• Help create systems enabling a small team to deliver consistently exceptional service.

Skills

FOH leadership

Wine knowledge

People management

Communication skills

Tools

POS systems

Job description

You will be the operational and hospitality leader of RAH, working directly alongside the founders and Head Chef to establish the culture, standards, and rhythm of the venue from day one. You will take ownership of the front-of-house experience and help create a restaurant where exceptional hospitality feels natural rather than rehearsed.

Key responsibilities

• Lead all front-of-house operations across Wed–Sun service
• Work closely with the founders and Head Chef to establish and maintain RAH's service philosophy
• Build, train, mentor, and lead a small, high-performing FOH team
• Own service standards, guest experience, reservations, and floor operations
• Develop strong relationships with regular guests and become a familiar face of the restaurant
• Manage rosters, wage control, ordering, stock, and day-to-day venue administration
• Maintain high standards of presentation, service, cleanliness, and compliance
• Oversee beverage service and work with the team to develop a considered wine, cocktail, and non-alcoholic offering
• Handle service issues calmly and professionally, with a strong focus on guest recovery
• Help create and maintain systems that allow a small team to deliver consistently exceptional service

About you

• Minimum 3–4 years' experience as a Venue Manager, Restaurant Manager, Assistant Venue Manager, or senior FOH leader in a high-calibre restaurant
• Strong understanding of modern restaurant service and genuine attention to detail
• A natural hospitality mindset — you notice what guests need before they ask
• Confident leadership skills and the ability to build a positive, accountable team culture
• Strong knowledge of wine and beverages, with a willingness to keep learning
• Excellent communication and organisational skills
• Comfortable working closely with owners and taking genuine responsibility for the venue
• Commercial awareness, including labour, COGS, reservations, and operational costs

About us

RAH is a new concept launching October 2026 on Chapel Street, Windsor — an eight-course Silk Route degustation kitchen drawing from Persian, Mughal, Levantine, and Central Asian cuisine. Technique-forward. Coal and ember-driven. A restaurant built around serious food, thoughtful hospitality, and a guest experience that feels completely its own.