FOH Supervisor - Sunshine Coast

RGIT Australia; Sunshine Coast Regional; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Structured training

Career opportunities across all CostaT

50% staff discount across all our Ven

Opportunities to participate in new-ve

Diverse team from around the world

Job summary

Costa Taco is seeking a Front of House Supervisor to coordinate and lead the shift, acting as the lead host and ensuring top-notch hospitality across all stations from arrival to farewell.

You will coach the team, maintain service flow, and uphold food safety and RSA standards in a fast-paced environment across South East Queensland venues.

Qualifications

• Previous Front of House experience.
• A genuine host mindset.
• Strong leadership and communication skills.
• A systems-first approach with great attention to detail.
• Initiative, ownership and a team-first attitude.
• Confidence working in a fast-paced environment.
• Flexibility across lunch, dinner and weekends.

Responsibilities

• Coordinate the team and lead the shift from start to finish.
• Oversee the Host, Pass, Bar and All-Rounder areas, ensuring each station runs smoothly and all responsibilities are completed.
• Lead the guest experience from arrival to farewell.
• Take ownership of the floor and service flow.
• Coach and support the team throughout service.
• Complete operational checklists and opening and closing procedures.
• Monitor guest recovery and team performance.
• Maintain cleanliness, organisation and stock levels.
• Communicate effectively with the kitchen and bar.
• Uphold RSA, food safety and company standards.

Skills

Front of House leadership

Communication skills

Job description

As a Front of House Supervisor, you’ll coordinate and lead the team on shift while acting as the lead host, bringing Mi Casa Es Tu Casa to life through exceptional hospitality.

You’ll ensure every guest feels welcomed and looked after while keeping the service, systems and team consistently on track.

Key Responsibilities

• Coordinate the team and lead the shift from start to finish.
• Oversee the Host, Pass, Bar and All-Rounder areas, ensuring each station runs smoothly and all responsibilities are completed.
• Lead the guest experience from arrival to farewell.
• Take ownership of the floor and service flow.
• Coach and support the team throughout service.
• Complete operational checklists and opening and closing procedures.
• Monitor guest recovery and team performance.
• Maintain cleanliness, organisation and stock levels.
• Communicate effectively with the kitchen and bar.
• Uphold RSA, food safety and company standards.

What We’re Looking For

• Previous Front of House experience.
• A genuine host mindset.
• Strong leadership and communication skills.
• A systems-first approach with great attention to detail.
• Initiative, ownership and a team-first attitude.
• Confidence working in a fast-paced environment.
• Flexibility across lunch, dinner and weekends.

What We Offer

• Structured training, coaching and leadership development.
• Career opportunities across all Costa Taco venues.
• 50% staff discount across all our venues.
• Opportunities to participate in new venue openings, events and partnerships.
• The opportunity to work alongside a diverse team from around the world.

Company Overview

Costa Taco is a fast-growing fast-casual hospitality brand serving fresh, authentic tacos that embody the vibrant spirit of Latin American cuisine and coastal dining. Rooted in Southeast Queensland, we are expanding across Gold Coast, Brisbane, and Sunshine Coast, bringing our bold flavors and community-driven ethos to new locations. Our brand celebrates Latin culture, drawing inspiration from the traditions, energy, and warmth of Latin American communities. With 80% of our staff being Spanish-speaking, we foster a culturally rich workplace that reflects the authenticity of our food and brand identity. We’re seeking a passionate people that want to join our team that connect deeply with SE QLD'S Latin community.