FOH MANAGER - SUNSHINE COAST

Costa-Taco; Sunshine Coast Regional; On-site; AUD 101,000 - 103,000; Full time

Job summary

Costa Taco is heading to a brand-new Sunshine Coast location and is seeking a hands-on FOH Manager to lead the front of house, set service standards, and ensure hospitality excellence while driving financial performance. You will lead from the floor, train the team, and build a strong Costa Taco culture that guests feel at home.

Join us to oversee daily front-of-house operations, maintain cleanliness and presentation, collaborate with kitchen and senior staff, and monitor KPIs including sales

Qualifications

• Hands-on FOH manager with hospitality leadership experience.
• Experience leading a front-of-house team in a fast-paced venue.
• Comfortable working with KPIs such as sales and labour costs.

Responsibilities

• Lead, train, and develop the front-of-house team on the floor.
• Build a positive, high-performing team culture and clear direction.
• Monitor sales performance, labour efficiency, and guest flow.
• Collaborate with kitchen and management to keep the venue running smoothly.

Skills

FOH Leadership

Hospitality Leadership

KPI management

On-floor leadership

Job description

Mooloolaba, Queensland 4557, Australia • A$73 - A$75

Full-time Contract Associate

Posted 31 Aug 2026

Description

We are heading up north!

We’re looking for a hands-on FOH Manager who is ready to lead this new house and bringMi Casa Es Tu Casato life creating a place where guests feel at home, the team feels supported, and great hospitality is at the heart of everything we do.

About the Role

You’ll lead the team from the floor, set strong service standards, and keep the venue running smoothly, ensuring financial performance & hospitality while helping us build the Costa Taco culture from the ground up.

• Lead, train, and develop the front-of-house team
• Build a positive, high-performing team culture
• Provide clear direction, feedback, and support
• Lead from the floor and set the standard for the team

Operations

• Oversee daily front-of-house operations and service flow
• Ensure systems, checklists, and procedures are followed
• Maintain strong standards across cleanliness, presentation, and service
• Work closely with the kitchen and wider management team to keep the venue running smoothly
• Monitor sales performance and labour efficiency
• Support roster planning in line with business targets
• Contribute to cost control and overall venue performance

Guest Experience

• BringMi Casa Es Tu Casato life in every part of the guest journey
• Create an atmosphere where every guest feels welcomed and at home
• Handle guest feedback and resolve issues professionally
• Make sure every guest experience reflects Costa Taco’s hospitality standards

About You

• Experience as a FOH Manager or in a senior hospitality leadership role
• Comfortable working with KPIs, including sales, labour costs and overall venue performance
• A hands-on leader who is comfortable being present and active on the floor
• Strong leadership and communication skills
• Confident managing a busy, fast-paced venue
• Organised, reliable, and able to keep the team moving
• Passionate about hospitality, team development, and creating memorable guest experiences
• Excited to help build a strong team and culture in a brand-new Costa Taco house

Company Overview

Costa Taco is a fast-growing fast-casual hospitality brand serving fresh, authentic tacos that embody the vibrant spirit of Latin American cuisine and coastal dining. Rooted in Southeast Queensland, we are expanding across Gold Coast, Brisbane, and Sunshine Coast, bringing our bold flavors and community-driven ethos to new locations. Our brand celebrates Latin culture, drawing inspiration from the traditions, energy, and warmth of Latin American communities. With 80% of our staff being Spanish-speaking, we foster a culturally rich workplace that reflects the authenticity of our food and brand identity. We’re seeking a passionate people that want to join our team that connect deeply with SE QLD'S Latin community.