FOH Supervisor

West Beach Surf Life Saving Club; Adelaide; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Salary sacrifice

Flexible hours

Full-time or part-time option

Job summary

West Beach Surf Life Saving Club in Adelaide is seeking an experienced Shift Supervisor to lead a high-energy team across a multimillion-dollar venue. The role can be full-time or part-time, reporting to the Venue Manager and the Food & Beverage Manager, with responsibility for daily operations and delivering exceptional customer experiences.

The ideal candidate will have at least 2 years in hospitality with management experience, hands-on leadership, and skills in rostering, stock control, and

Qualifications

• Minimum 2 years of hospitality experience with management preferred.
• RSA, First Aid, Police Check, Food Safety and WWCC required or assistance with applying.
• Ability to manage day-to-day operations, open/close, rostering, functions and more.
• Cash handling, stock control, and staff training experience.

Responsibilities

• Support successful operations and functions of a multimillion-dollar venue.
• Lead the team to deliver exceptional customer service and experiences.
• Open/close venue and back-of-house administration.
• Roster planning and staff development.
• Build relationships with regular and new customers.

Skills

Leadership skills

Hands on approach

Customer service experience

Staff management

Rostering

KPI awareness

Industry knowledge

Tools

Excel

Word

Job description

Time for a sea change? We are looking for an experienced, self motivated and dynamic person to join our management team at the West Beach Surf Life Saving Club.

We are a brand new, 300+ venue right on the beachfront.

The role:
The Club is looking for a Shift supervisor either full time or part time.

Reporting to the Venue Manager and the Food & Beverage Manager.

As a Shift supervisor, you will be responsible for supporting the successful operations and functions of a multimillion-dollar business. You will implement venue operations on a day to basis by leading the team to deliver exceptional customer service & experiences.

What we value:

Our members and customers are at the core of everything we do. We strive to be the best and friendliest service on the coast and to provide an excellent experience with food, beverage and service for everyone.

All profits go back to Life Saving.

What We Offer You:

We deeply value our team members and are committed to your success. In return for your dedication, we provide:

A competitive remuneration package including a salary sacrifice component

We encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We can offer either part time or full time, with flexible hours negotiated

The ideal candidate will possess:

Willingness to work as part of a high-energy, efficient team of over 80 staff in a fast-paced environment

Possess a “Hands on” approach to each shift

Restaurant and Bar experience

Have leadership skills and an ability to inspire, develop and coach a large, multi-skilled team

The ability to manage the day to day operations of the Venue - open/close, back of house administration, rostering, functions and more

Ability to manage staff and work with KPI’s

Have excellent product knowledge and be up to date with industry trends

Build relationships with regular and new customers

Minimum 2 years of Experience in hospitality, with current or previous management experience preferred

Experience in H&L systems, stock control, excel and word

Cash handling experience, rostering and staff training

Availability to work around peak hours, nights, weekends, and holidays

Be able to work unrestricted in Australia

Commitment to customer satisfaction and service excellence

Operational experience to achieve financial and business targets

Commitment to safety & compliance

Current industry RSA, First Aid, Police Check, Food safety and WWCC (which we can assist with applying for)

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as a Front of House Supervisor?
• Do you have a current Working With Children (WWC) Check?
• Do you have customer service experience?
• How many years of people management experience do you have?
• Do you have a current Police Check (National Police Certificate) for employment?
• Do you hold a current Responsible Service of Alcohol (RSA) certificate?
• Have you worked in a role where you were responsible for stock control?

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