Floor Supervisor

Good Company Bar Group; Melbourne; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Great team environment

Immediate start

Well-established multi-venue brand

Job summary

Rossi Bar in Melbourne is seeking a Floor Supervisor to lead a dedicated team in delivering exceptional dining experiences. You will work closely with the Venue Manager to uphold high standards of service, staff performance, and operational efficiency.

The role requires 1+ years in restaurant management, strong leadership, and excellent communication. Availability on evenings, weekends, and holidays is essential; RSA Victoria certification is required.

Qualifications

• 1+ years of restaurant management experience.
• Strong leadership and team-building skills.
• Excellent customer service and communication skills.
• Proficient with restaurant software and POS systems.
• Knowledge of food safety and health regulations.
• Availability to work evenings, weekends and holidays.
• Strong wine and beverage knowledge.
• Victorian RSA required.

Responsibilities

• Staff Management: Assist in training and supervising restaurant staff to provide exceptional service.
• Customer Service: Ensure guests have a memorable dining experience and resolve issues promptly.
• Operational Excellence: Oversee daily operations, including inventory, quality control, and health & safety compliance.
• Financial Management: Help manage the restaurant budget, monitor expenses, and support revenue growth.
• Team Development: Support staff development through training and coaching.
• Problem-Solving: Proactively resolve operational challenges to keep the venue running smoothly.
• Promote a great team environment and culture.

Skills

Restaurant management

Leadership

Customer service

POS / restaurant software

Food safety

Evenings/weekends availability

Wine & beverages

RSA Victoria

Job description

Rossi Bar is a dynamic and thriving Italian restaurant renowned for its great food, live music and commitment to outstanding service. We are seeking a dedicated and passionate Floor Supervisor to join our team and contribute to our ongoing success. As the Floor Supervisor, you will play a crucial role in ensuring the smooth operation of our team and dining room. This is an opportunity to help lead an amazing team that delivers on our promise to meet and exceed our guest’s experience the moment they walk through our doors. You will work closely with the Venue Manager and AVM to maintain high standards of customer service, staff management, and operational excellence. This is an opportunity for a motivated individual to advance their career in the hospitality industry and be part of a dynamic team dedicated to delivering exceptional dining experiences.

Qualifications & experience

Previous restaurant management experience of 1+ years.

Strong leadership and team-building skills.

Excellent customer service and communication skills.

Proficiency in restaurant software and point-of-sale systems.

Knowledge of food safety and health regulations.

Availability to work evenings, weekends, and holidays

Strong wine and beverage knowledge

Victorian RSA

Tasks & responsibilities

Staff Management: Assist in training, and supervising restaurant staff to provide exceptional service. Lead by example to maintain a positive work environment.

Customer Service: Ensure that guests have a memorable dining experience by addressing their needs and resolving any issues promptly and professionally.

Operational Excellence: Oversee daily operations, including inventory management, quality control, and compliance with health and safety regulations.

Financial Management: Help manage the restaurant's budget, monitor expenses, and contribute to revenue growth through upselling and efficient cost management.

Team Development: Support the professional development of staff members through training, coaching, and performance evaluations.

Problem-Solving: Proactively identify and resolve operational challenges to ensure the venue runs smoothly.

Full Time

Great team environment and culture

Immediate start

Be apart of a well-established brand of multiple venues