Restaurant Supervisor

Capitano; City of Melbourne; On-site; AUD 52,000 - 65,000; Full time

Benefits offered by this job

Staff meals

Hospitality perks

Job summary

Capitano in Melbourne is seeking a Restaurant Supervisor to join our management team. In a fast-paced, Italian-inspired setting, you will lead and coordinate the front-of-house team, ensuring warm, professional and efficient service.

You will work closely with the kitchen and management, manage reservations and larger bookings, mentor junior staff, and uphold presentation and service standards. Full-time, paid hourly with 38 hours per week; part-time for the right candidate.

Qualifications

• Solid experience in quality restaurants.
• Previous supervisory experience or senior waiter ready to lead.
• Confident running a busy restaurant floor.
• Clear communication and leadership abilities.
• Interest in food, wine and hospitality.
• Stay organised during busy service.
• Pride in details that make a restaurant feel good.

Responsibilities

• Lead and supervise restaurant services.
• Coordinate the front-of-house team during shifts.
• Set the standard for warm, professional and efficient service.
• Support the training and development of junior staff.
• Work closely with the kitchen and management team during service.
• Manage reservations and larger bookings.
• Maintain presentation, cleanliness and service standards.
• Assist with opening and closing procedures.
• Resolve guest issues calmly and professionally.
• Develop knowledge of our food, wine and beverage offering.
• Step up and take responsibility for the floor when required.

Skills

Front-of-house leadership

Team leadership

Guest service

Clear communication

Organisation under pressure

Wine knowledge

Job description

Capitano is looking for an Restaurant Supervisor to join our management team.

Capitano is a fast-paced environment, with a focus on good produce and Italian-ish food. We work with small farms and local suppliers. We are a long-standing, neighbourhood restaurant with a hard working and friendly team.

The roleAs Restaurant Supervisor, you will:

• Lead and supervise restaurant services
• Help coordinate the FOH team throughout the shift
• Set the standard for warm, professional and efficient service
• Support the training and development of junior staff
• Work closely with the kitchen and management team during service
• Help manage reservations, guest requests and larger bookings
• Maintain presentation, cleanliness and service standards
• Assist with opening and closing procedures
• Help resolve guest issues calmly and professionally
• Develop your knowledge of our food, wine and beverage offering
• Step up and take responsibility for the floor when required

About you

• Have solid experience working in quality restaurants
• Have previous supervisory experience, or are a strong senior waiter ready to take the next step
• Are confident running a busy restaurant floor
• Communicate clearly and enjoy leading people
• Have a genuine interest in food, wine and hospitality
• Can remain organised and composed during a busy service
• Understand that great service can be professional without being formal
• Enjoy working as part of a close-knit team
• Take pride in the small details that make a restaurant feel good
• Wine knowledge is an advantage, but a willingness to learn is just as important.

What we offer

• A senior position within an established Carlton restaurant
• A supportive and experienced management team
• Genuine responsibility rather than simply carrying a supervisor title
• Opportunities to develop your leadership, wine and restaurant management skills
• A workplace where your ideas and input are valued
• Staff meals and the usual hospitality perks
• Full-time, paid hourly, guaranteed 38 hours weekly (part time available for the right candidate)We’re looking for someone who wants to become an important part of the restaurant.