Restaurant Manager for evening italian venue

Rowanos Italian Restaurant; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary based on experience

Full-time position

Ownership opportunities

Supportive ownership and management

Career development opportunities

Job summary

Rowanos Restaurant in Croydon South, VIC, is seeking an experienced Restaurant Manager to lead our busy operation, oversee daily service, and drive guest satisfaction in a large, multi-area venue.

You will manage rosters, labour costs, and supplier relationships while working closely with the kitchen to maintain food quality and service standards. The role offers a full-time, hands-on leadership position with growth opportunities within the Rowanos group.

Qualifications

• Minimum 2–3 years in restaurant management or a similar leadership position.
• Experience managing a busy, high-volume restaurant.
• Strong leadership, communication and organisational skills.
• Sound understanding of restaurant financial performance, labour costs and stock management.
• Experience managing functions, group bookings and special events.
• Ability to work effectively under pressure while maintaining excellent service standards.
• Strong problem-solving skills and a proactive, hands-on management approach.
• Experience with POS systems, reservation platforms and staff rostering software.
• Current Victorian RSA certificate.

Responsibilities

• Manage day-to-day operations of the restaurant for smooth service.
• Lead, train, motivate and supervise front-of-house staff.
• Prepare staff rosters and manage labour costs.
• Deliver exceptional customer service and handle inquiries/complaints.
• Oversee reservations, large groups, private functions and events.
• Work with kitchen team to maintain food quality and service efficiency.
• Monitor restaurant sales, expenses and profitability; manage beverage stock and supplier relationships.
• Implement strategies to increase sales and upsell; improve customer satisfaction.
• Ensure compliance with food safety, liquor licensing, RSA and WHS requirements.

Skills

Leadership

Staff training

Customer service

Labour cost control

Event management

Reservation platforms

Staff rostering software

Food safety knowledge

RSA certification

Tools

POS systems

Reservation platforms

Staff rostering software

Job description

Rowanos Italian Restaurant – Croydon South VIC

Rowanos Restaurant is an established Italian restaurant known for quality food, exceptional customer service and a welcoming dining experience. We are seeking an experienced, motivated and hands-on Restaurant Manager to lead our Croydon South team and oversee daily operations. The Croydon South venue is a large, busy restaurant featuring multiple dining areas, two bars, private function facilities and seating for approximately 160 guests.

Key responsibilities

• Manage the day-to-day operations of the restaurant, ensuring smooth and efficient service
• Lead, train, motivate and supervise front-of-house staff
• Prepare staff rosters, manage labour costs and maintain appropriate staffing levels
• Deliver exceptional customer service and professionally handle customer enquiries, feedback and complaints
• Oversee reservations, large group bookings, private functions and special events
• Work closely with the kitchen team to maintain food quality, presentation and service efficiency
• Monitor restaurant sales, revenue targets, operating expenses and profitabilityManage beverage stock, ordering, inventory control and supplier relationships
• Implement strategies to increase sales, encourage upselling and improve customer satisfaction
• Ensure compliance with food safety, liquor licensing, RSA and workplace health and safety requirements

About you

• Minimum 2–3 years of experience in restaurant management or a similar leadership position
• Previous experience managing a busy, high-volume restaurant
• Strong leadership, communication and organisational skills
• Sound understanding of restaurant financial performance, labour costs and stock management
• Experience managing functions, group bookings and special events
• Ability to work effectively under pressure while maintaining excellent service standards
• Strong problem-solving skills and a proactive, hands-on management approach
• Experience with POS systems, reservation platforms and staff rostering software
• Current Victorian RSA certificate
• Availability to work evenings, weekends and public holidays as required

About us

Rowanos Restaurant is an established Italian restaurant known for quality food, exceptional customer service and a welcoming dining experience. Our Croydon South venue is a large, busy restaurant featuring multiple dining areas, two bars, private function facilities and seating for approximately 160 guests.

• Competitive salary based on experience and qualifications
• Full-time position with an established hospitality business
• Opportunity to take ownership of a large, busy restaurant operation
• Supportive ownership and management team
• Career development and growth opportunities within the Rowanos group