Venue Manager | Fred's

Merivale; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Exclusive staff perks

Staff cellar discounts

Paid parental leave

Career growth opportunities

Merivale Academy training

Accreditation support

Wellbeing program

Referral rewards

Job summary

Merivale in Sydney is seeking an energetic Venue Manager for Fred’s on Paddington's bustling Oxford Street. You will build, lead and develop a diverse team, maintain a culture of excellence, and deliver exceptional guest experiences in a high-volume, farm-to-table setting.

You’ll train the team in product knowledge, set an effective operating rhythm, and collaborate with stakeholders to ensure flawless service.

Qualifications

• 2+ years in hospitality management.
• Experience leading large teams in high-volume venues.
• Experience delivering guest experiences and product knowledge training.

Responsibilities

• Build, lead and develop a diverse team.
• Maintain an excellence-focused culture and deliver exceptional guest experiences.
• Provide ongoing training on product knowledge.
• Establish an effective operating rhythm across the venue.
• Collaborate with stakeholders to deliver seamless service.

Skills

Team leadership

Stakeholder management

Hospitality management

Guest experience

Job description

At Merivale, people are at the heart of everything we do - a family-owned hospitality group with a portfolio of more than 90 venues across Australia. From iconic venues to unforgettable guest experiences, our diverse portfolio spans restaurants, bars, pubs, nightlife, and events, delivering exceptional moments for our guests every day.

Job Description

Warm and welcoming, Fred’s, on Paddington’s bustling Oxford Street, feels like you’ve stepped into a friend’s rustic country home – the natural setting for our signature farm-to-table cooking.

Seasonality, locally-sourced produce and a sense of occasion come together in our intimate open kitchen. Take a seat at the marble-topped kitchen counter and watch the team calmly working with the season’s freshest produce, as they cook on an open-fire hearth.

From the service to the produce, the magic is in the details. All of the meat and seafood we source is sustainably farmed and fished, the pasta is made from organic local wheat and semolina flours and the crème fraiche is house-made using organic local cream.

The wine list features the full spectrum of classic wines but also lesser known regions and varieties. Carefully tailored to complement our farm-to-table philosophy, it highlights small growers who care deeply about their impact on the land they caretake. Every wine has been selected for a reason, whether it’s minimal intervention, organic or biodynamic.

We are after an energetic, bubbly and experienced Venue Manager with a focus on creating a strong team culture, one that celebrates cultural diversity, and is passionate about creating an authentic and traditional experience for their guests.

You’ll be expected to build, lead and develop a diverse team, maintain a culture that strives for excellence, deliver exceptional guest experience, and have fun along the way. You’ll provide ongoing training to the team through product knowledge and be focused on establishing an effective operation rhythm across the venue.

Our team knows what it takes to deliver guest experiences like no other and with such anticipation surrounding yet another incredible development, we need managers who are:

• Strong operators with focus on delivering high standards and exceptional product
• Hands-on and operational.
• Experts at stakeholder management.
• Responsible for developing the skills of the staff around product knowledge, service skills, team culture and guest relationships.
• Experienced in managing large teams in a high-volume atmosphere; 2+ years in hospitality management is essential.

We're looking for passionate people to join the opening team and play a key role in bringing this exciting concept to life. If you love working in high-performing, fast paced venues and want to be part of one of Sydney's most anticipated openings, we’d love to hear from you.

Additional Information

Merivale Employee Benefits

• Exclusive monthly perks, staff-only rewards and events.
• Merivale Staff Cellar – access to premium wines at staff pricing.
• Paid parental leave – with flexible return to work options.
• Unlimited career growth with endless development opportunities.
• Merivale Academy – online and in-person training, including Leadership, Guest Experience,F&B.
• Professional accreditation support – including Leadership and WSET qualifications.
• Employee Assistance Program – confidential wellbeing and mental health support, provided by Sonder.
• Employee Referral Program – earn rewards for bringing great people on board.