Restaurant Manager | Queen Chow Enmore

Merivale; Enmore; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Exclusive monthly perks

Staff Cellar - premium wines at staff

Paid parental leave

Unlimited career growth with endless

Merivale Academy - Leadership, Guest

Professional accreditation support

Employee Assistance Program

Employee Referral Program

Job summary

Merivale's Queen Chow Enmore is seeking an energetic Restaurant Manager to lead a diverse, high-volume venue and uphold authentic hospitality.

You will develop your team through hands-on coaching, ensure exceptional guest experiences, and drive an operational rhythm that blends culture, service, and product knowledge.

With 2+ years in hospitality management, you will mentor staff, manage large teams, and celebrate Australian-Chinese dining culture in a vibrant venue inside Queens Hotel.

Qualifications

• 2+ years in hospitality management.
• Lead and develop a diverse team to deliver guest experiences.
• Establish an effective operation rhythm across the venue.

Responsibilities

• Build and lead a diverse team and foster a culture of excellence.
• Deliver exceptional guest experiences and maintain high standards.
• Provide ongoing training through product knowledge and service skills.

Skills

Team leadership

Stakeholder management

Hands-on

Guest experience focus

Product knowledge training

Job description

At Merivale, people are at the heart of everything we do - a family-owned hospitality group with a portfolio of more than 90 venues across Australia. From iconic venues to unforgettable guest experiences, our diverse portfolio spans restaurants, bars, pubs, nightlife, and events, delivering exceptional moments for our guests every day.

Job Description

The Venue

Located within the iconic Queens Hotel, Queen Chow Enmore is a modern Chinese restaurant inspired by the vibrant street food culture of Hong Kong. The venue offers a contemporary take on traditional Chinese dining, combining familiar favourites with unexpected dishes.

The menu features an array of classic offerings, including barbecued duck, live seafood and wok-fried dishes, designed to be shared and enjoyed in a relaxed, social setting.

With the Queens Hotel's bars and entertainment spaces on site, Queen Chow Enmore offers a complete hospitality experience, making it an ideal destination for pre- and post-dinner drinks and events.

The Role

We are after an energetic, bubbly and experienced Restaurant Manager with a focus on creating a strong team culture, one that celebrates cultural diversity, and is passionate about creating an authentic and traditional experience for their guests.

You'll be expected to build, lead and develop a diverse team, maintain a culture that strives for excellence, deliver exceptional guest experience, and have fun along the way. You'll provide ongoing training to the team through product knowledge and be focused on establishing an effective operation rhythm across the venue.

Our team knows what it takes to deliver guest experiences like no other and with such anticipation surrounding yet another incredible development, we need managers who are:

• Strong operators with focus on delivering high standards and exceptional product
• Hands-on and operational.
• Experts at stakeholder management.
• Responsible for developing the skills of the staff around product knowledge, service skills, team culture and guest relationships.
• Experienced in managing large teams in a high-volume atmosphere; 2+ years in hospitality management is essential.

Additional Information

Merivale Employee Benefits

• Exclusive monthly perks, staff-only rewards and events.
• Merivale Staff Cellar - access to premium wines at staff pricing.
• Paid parental leave - with flexible return to work options.
• Unlimited career growth with endless development opportunities.
• Merivale Academy - online and in-person training, including Leadership, Guest Experience,F&B.
• Professional accreditation support - including Leadership and WSET qualifications.
• Employee Assistance Program - confidential wellbeing and mental health support, provided by Sonder.
• Employee Referral Program - earn rewards for bringing great people on board.