Retail Manager - Harvey Norman

Harvey Norman; Greater Bendigo; Sur place; AUD 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

Generous staff discounts

Career pathway opportunities

Attractive commission based structures

Fantastic incentive based promotions

Harvey Norman is a strong advocate of

A flexible and positive work enviro n

Résumé du poste

Harvey Norman Bendigo Electrical Team is seeking a customer service focused 2IC to join them in delivering Great Service, Always! to their customers. The role is full-time with guaranteed base earnings plus attractive commission and clear career progression within a trusted national brand.

As a 2IC, you will bring retail management understanding, life at home solutions, and a commitment to achieving the best outcomes for customers while leading and coaching a team to exceed store targets.

Qualifications

• Experience in a customer focused, successful retail business.
• A high level of Electrical product knowledge to support customer queries.
• Experience in retail management with an excellent sales track record.
• Ability to maximise sales, assist with coaching, leading and motivating an enthusiastic team.
• Ability to service customers while managing work tasks around their needs.
• Going above and beyond to provide exceptional customer focused problem solving.
• Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services.
• Passion to exceed store sales targets.
• Flexibility across retail trading hours including weekends, public holidays and late night trades.

Responsabilités

• Deliver Great Service, Always! to customers.
• Support retail management and lead a team.
• Assist with coaching, leading and motivating an enthusiastic team.
• Service customers while managing work tasks around their needs.
• Provide exceptional customer focused problem solving.
• Resolve customer complaints and make quick decisions to ensure happy customers.

Connaissances

Customer service

Teamwork

Communication skills

Retail knowledge

Description du poste

• Full time Position


• Guaranteed base earnings + attractive commission


• Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman Benidigo Electrical Team is seeking a passionate, customer service focused 2IC to join them in delivering Great Service, Always! to their customers.

As a 2IC, you have an understanding of retail management, life at home solutions and a desire to find the best outcome for our customers.

To be successful you must:

• Have a passion for retail


• Be highly motivated and results driven person with outstanding customer service and communication skills


• Enjoy working in a team environment

What we require:

• Experience in (or ability to work in) a customer focused, successful retail business


• A high level of Electrical product knowledge to support customer queries


• Experience in retail management with an excellent sales track record


• Have the ability to maximize sales, assist with coaching, leading and motivating an enthusiastic team


• Ability to service your customers while managing work tasks around their needs


• Going above and beyond to provide exceptional customer focused problem solving


• Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services


• Passion to exceed store sales targets


• Flexibility across retail trading hours including weekends, public holidays and late night trades

What we offer:

• Generous staff discounts


• . Career pathway opportunities


• Attractive commission based structures


• Fantastic incentive based promotions


• Harvey Norman is a strong advocate of career progression with a wide support network for professional development


• An environment where good performance is recognised and rewarded


• A flexible and positive work environment