Floor Manager - Electrical

Harvey Norman; Kangaroo Flat; Presencial; AUD 55 000 - 80 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Staff discounts

Career progression

Commission incentives

Promotions

Resumo da oferta

Harvey Norman Kangaroo Flat is seeking a driven 2IC to support the Benidigo Electrical Team in delivering Great Service, Always! to customers. You will leverage retail management knowledge, lead a passionate team, and ensure optimal customer outcomes while achieving store targets.

Join a trusted national brand offering career pathways, generous staff discounts, and attractive commission-based incentives as part of a dynamic retail environment.

Qualificações

• Passion for retail excellence.
• Strong customer service skills and clear communication.
• Ability to work well in a collaborative team.

Responsabilidades

• Support store management to drive sales and service.
• Coach and motivate the sales team to achieve targets.
• Assist customers with product queries and solutions.
• Resolve complaints to ensure timely, accurate service.

Conhecimentos

Retail passion

Customer service

Communication

Team player

Descrição da oferta de emprego

Job no: 577201

Work type: Full Time

Location: Kangaroo Flat

Categories: Sales

• Full time Position
• Guaranteed base earnings + attractive commission
• Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman BenidigoElectrical Team is seeking a passionate, customer service focused 2IC to join them in delivering Great Service, Always! to their customers.

As a 2IC, you have an understanding of retail management, life at home solutions and a desire to find the best outcome for our customers.

To be successful you must:

• Have a passion for retail
• Be highly motivated and results driven person with outstanding customer service and communication skills
• Enjoy working in a team environment

What we require:

• Experience in (or ability to work in) a customer focused, successful retail business
• A high level of Electrical product knowledge to support customer queries
• Experience in retail management with an excellent sales track record
• Have the ability to maximize sales, assist with coaching, leading and motivating an enthusiastic team
• Ability to service your customers while managing work tasks around their needs
• Going above and beyond to provide exceptional customer focused problem solving
• Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
• Passion to exceed store sales targets
• Flexibility across retail trading hours including weekends, public holidays and late night trades

What we offer:

• Generous staff discounts
• Career pathway opportunities
• Attractive commission based structures
• Fantastic incentive based promotions
• Harvey Norman is a strong advocate of career progression with a wide support network for professional development
• An environment where good performance is recognised and rewarded
• A flexible and positive work environment

Advertised: 13 Oct 2026 AUS Eastern Daylight Time