Floor and Events Manager | Centennial Homestead

Trippas White Group; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

Trippas White Group’s Centennial Homestead in Sydney seeks an experienced Events & Floor Manager to lead weddings, corporate functions and private events while supporting the restaurant operation.

You will coordinate event logistics, supervise front‑of‑house teams, ensure service standards, and deliver exceptional guest experiences across both events and dining service.

Qualifications

• Must have experience in Events/Floor management within hospitality.
• Strong leadership and team coordination skills.
• Excellent customer service and communication abilities.

Responsibilities

• Oversee planning, preparation and execution of Weddings, Corporate Functions and Private Events.
• Coordinate event logistics including setup, equipment, beverages and staffing.
• Supervise front‑of‑house operations and support restaurant service when required.
• Lead, develop and manage events and FOH teams to deliver outstanding guest experiences.
• Monitor labour costs and ensure compliance with company procedures and standards.

Job description

Floor and Events Manager | Centennial Homestead

Trippas White Group - The Centennial Park NSW

Floor & Events Manager | Centennial Homestead

Trippas White Group | Centennial Parklands, Sydney

Trippas White Group (TWG) is looking for an experienced and motivated Events & Floor Manager to join the team at Centennial Homestead, one of Sydney's most beautiful hospitality and events destinations, located in the heart of Centennial Parklands.

Centennial Homestead hosts a diverse range of weddings, corporate functions, private events and celebrations, alongside its restaurant and café operations.

We are looking for a hands-on hospitality professional who can confidently manage events from preparation through to execution, while also supporting the restaurant operation and leading the front-of-house team when required.

About the Role

As Events & Floor Manager, you will be responsible for ensuring all events are delivered professionally, efficiently and to the highest operational and service standards.

You will oversee event preparation, coordination and execution, working closely with the kitchen, logistics and operations teams to ensure every detail is delivered according to the client's expectations.

This is also a hands-on floor management role. When event operations allow, you will be expected to support the restaurant operation, assisting with floor supervision, service standards and the overall guest experience.

You will play an important role in developing a professional, reliable and engaged team while ensuring labour costs, operational procedures and company standards are maintained.

Key Responsibilities

• Oversee the planning, preparation and execution of weddings, corporate functions and private events.
• Ensure all events are delivered according to client requirements, event orders, running sheets and agreed timeframes.
• Coordinate event logistics, including furniture, equipment, beverages, setup, pack-down and venue resets.
• Conduct pre-event briefings with kitchen and front-of-house teams to communicate event details, timelines and dietary requirements.
• Supervise event operations and resolve any issues professionally and efficiently.
• Ensure excellent communication between departments throughout each event.
• Prepare post-event reports, including operational feedback, challenges and areas for improvement.
• Support the restaurant operation whenever event requirements allow.
• Assist with supervising restaurant service and maintaining consistent food and beverage standards.
• Provide hands‑on leadership and support to the restaurant team during busy service periods.
• Ensure excellent customer service and guest satisfaction across both events and restaurant operations.
• Assist with managing guest feedback and resolving complaints professionally.
• Maintain strong communication and coordination between the restaurant, events and kitchen teams.
• Lead, motivate and develop the events and front‑of‑house teams.
• Coordinate casual team members according to event requirements and operational needs.
• Conduct team briefings to ensure everyone understands their responsibilities and service expectations.
• Maintain excellent uniform, grooming and personal presentation standards.
• Support recruitment, training, performance management and staff development.
• Promote a positive team culture built on accountability, communication and teamwork.
• Ensure staff timesheets, daily scanning and shift approvals are completed accurately and on time.
• Monitor labour costs and ensure staffing levels align with operational requirements.
• Ensure event revenue is accurately recorded in Fedelta in accordance with event financials.
• Monitor stock usage and ensure stock decrementation is completed correctly.
• Complete daily and post‑event reporting in line with company requirements.
• Attend regular operational meetings to review upcoming events and operational priorities.

Compliance & Standards

• Ensure compliance with TWG policies and procedures.
• Maintain current knowledge of RSA, liquor licensing and food safety requirements.
• Ensure team members hold the required RSA and Food Handling certificates.
• Maintain workplace health and safety standards across all operations.
• Ensure incidents are reported and documented according to company procedures.

About You

We are looking for someone who has:

• Previous experience in an Events Manager, Events Supervisor, Restaurant Manager or Floor Manager position.
• Strong experience managing weddings, corporate functions and private events.
• Excellent knowledge of food and beverage service standards.
• The ability to lead and coordinate teams across multiple service areas.
• Exceptional customer service skills and a genuine passion for hospitality.
• Excellent personal presentation and a professional approach.
• The ability to remain calm, organised and effective under pressure.
• Strong communication, organisational and problem‑solving skills.
• A positive attitude and a hands‑on approach to management.
• The ability to manage competing priorities and adapt to changing operational requirements.
• Experience with staff rostering, labour management and operational administration.
• A strong understanding of RSA, food safety and workplace health and safety requirements.
• A reliable, punctual and accountable work ethic.
• Most importantly, we are looking for someone who leads by example, takes ownership of the operation and understands the importance of delivering exceptional experiences for every guest.

Availability

Centennial Homestead operates across a busy events and restaurant schedule. The successful candidate must have flexible availability and be comfortable working:

• Weekdays and weekends.
• Evenings and nights.
• Public holidays.
• Weddings and corporate events.
• Busy trading periods and peak event seasons.
• Availability across nights, weekends and public holidays is essential for this position.

Why Join Trippas White Group?

Trippas White Group operates some of Australia's most recognised hospitality venues, offering opportunities across premium restaurants, cafés, tourism destinations and large‑scale events.

At Centennial Homestead, you will be part of a dynamic operation with a diverse calendar of events and restaurant service, giving you the opportunity to develop your leadership skills and make a real impact on the guest experience.

If you are an experienced hospitality professional with a passion for events, strong floor management skills and the ability to lead a team while delivering exceptional customer service, we would love to hear from you.

Trippas White Group is proud to be an Equal Opportunity Employer, encouraging applications from Indigenous and First Nations Australians.