Restaurant Manager | Taronga Zoo

Trippas White Group; Sydney; Sur place; AUD 90 000 - 120 000; Plein temps

Résumé du poste

Trippas White Group, a premier hospitality leader in Australia, seeks an experienced Venue/Restaurant Manager to drive front-of-house excellence across high-profile venues. You will lead, train, and coach management and service teams, upholding premium guest experiences and compliant operations.

You will champion RSA/WHS compliance, leverage reservations and POS technology, and manage rosters and budgets to sustain outstanding service and financial performance.

Qualifications

• Proven track record as Restaurant Manager, Venue Manager, or Senior Assistant Manager in hatted restaurants.
• Strong leadership with coaching and staff development.
• RSA and WHS knowledge and compliance experience.
• Experience with restaurant technology, reservations, POS, and payroll systems.

Responsabilités

• Lead, develop, and coach management and service teams.
• Set and maintain consistently high standards across the venue.
• Create a positive, professional, and accountable team culture.
• Deliver regular training and provide meaningful feedback.
• Build a service culture based on awareness, timing, and connection.
• Manage rosters, labour, and staffing in line with trade and budget.
• Maintain strong operational, financial, and compliance standards.
• Oversee guest feedback, reservations, events, and group bookings.
• Own venue presentation, stock control, and daily operations.
• Ensure compliance with all relevant regulations.

Connaissances

Hospitality leadership

People development

Guest service excellence

RSA certification

WHS compliance

Restaurant technology

Reservations & POS systems

Payroll systems familiarity

Outils

POS systems

Reservations software

Payroll systems

Description du poste

The Company

Trippas White Group is a leader in the hospitality industry, managing a portfolio of iconic event venues, restaurants, and bars across Australia. Our premium venues include Sydney Opera House, Centennial Homestead, Botanic House and Terrace in the Botanic Gardens, Infinity, Bar 83, The Australian War Memorial, and Mary Mae's at Brisbane Powerhouse.

With over twenty years of experience, Trippas White has built a reputation for delivering premium-quality food and beverage experiences for all styles of events, from conferences, product launches, and gala dinners to weddings, cocktail parties, and intimate celebrations.

The Opportunity

You will lead from the front, creating an environment where high standards, genuine hospitality, and attention to detail are part of everyday service.

Your responsibilities will include:

• Leading, developing, and coaching the management and service teams
• Setting and maintaining consistently high standards across the venue
• Creating a positive, professional, and accountable team culture
• Delivering regular training and meaningful performance feedback
• Building a service culture based on awareness, timing, and genuine connection
• Managing rosters, labour, and staffing levels in line with trade and budget
• Maintaining strong operational, financial, and compliance standards
• Assisting senior leadership in overseeing guest feedback, reservations, events, and group bookings
• Taking ownership of venue presentation, stock control, and daily operations
• Ensuring compliance with all relevant regulations

About You

You will be an experienced hospitality leader with a proven track record as a Restaurant Manager, Venue Manager, or Senior Assistant Manager in hatted restaurants. You have a genuine passion for hospitality and a natural ability to connect with guests and your team.

You are confident in developing a team, setting clear expectations, and maintaining high standards while remaining calm and present on the floor. Sound knowledge of RSA, WHS, and hospitality compliance is essential, and experience with restaurant technology, reservations, POS, and payroll systems will be beneficial.

Trippas White Group is an Equal Opportunity Employer and encourages Indigenous and First Nations Australians to apply.