Flexible Workshop Admin & Service Coordinator

Sandvik AB; Adelaide; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive remuneration package

Salary sacrifice options

Paid Parental Leave and flexible work

Employee Assistance Program

Employee referral programs

Recognition and rewards aligned to绩ues

Job summary

Sandvik is seeking an organized and customer-focused administrator to support our service workshops in Australia. You will handle data entry, processing of orders, preparing estimates, and managing a broad range of administrative tasks.

The role includes parts ordering, invoicing, purchase orders, warranty claims, and coordinating medical appointments, contributing to efficient service operations. You will use Microsoft Office and Aurora ERP, with an emphasis on accuracy, time management, and

Qualifications

• Proficient in Microsoft Office and Aurora ERP or similar system.
• Strong time management and highly organized work style.
• Experience in a workshop environment is beneficial.
• Ability to work independently with initiative and customer focus.

Responsibilities

• Follow safety policies and support Sandvik's Zero Harm vision.
• Maintain high health, safety and quality standards in all work.
• Coordinate all warranty claims and processing of repairs/maintenance jobs.
• Create job estimates/quotes and schedules; process orders.
• Prepare and send order acceptance/acknowledgement documents.
• Adhere to WIP processes for the workshop and liaise with AR/Finance on customer credit issues.
• Provide administrative support to the workshop.

Skills

Customer service

Time management

Organizational skills

Ability to work unsupervised

Tools

Microsoft Office

Aurora ERP

Job description

Sandvik is seeking an organized and customer-focused administrator to support our service workshops in Australia. You will handle data entry, processing of orders, preparing estimates, and managing a broad range of administrative tasks.

The role includes parts ordering, invoicing, purchase orders, warranty claims, and coordinating medical appointments, contributing to efficient service operations. You will use Microsoft Office and Aurora ERP, with an emphasis on accuracy, time management, and