Workshop Job Administrator

Sandvik Group; Adelaide; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive remuneration

Salary sacrifice options

Parental Leave

Employee Assistance Program

Referral programs

Recognition programs

Job summary

Sandvik AB is seeking a highly organized service admin in Adelaide to ensure smooth workshop operations. You will manage work in progress, data entry, processing orders, preparing estimates, and handle a broad range of administrative tasks for the workshop.

You will work with Microsoft Office and Aurora ERP, leveraging strong time management and a customer‑focused approach. Prior workshop experience is a plus, and the role involves unsupervised work to meet goals and targets in a busy

Qualifications

• Requires excellent time management and high organization.
• Customer service focus with proactive problem solving.
• Ability to work unsupervised and take initiative.

Responsibilities

• Follow safety policies and support zero harm vision.
• Handle WIP, data entry, orders, estimates, and admin tasks.
• Coordinate warranty claims and supplier communications.
• Provide workshop admin support and invoicing coordination.
• Liaise with Accounts Receivable and Finance on credits.

Skills

Customer service

Time management

Organized

Strong initiative

Tools

Aurora ERP

Microsoft Office

Job description

About the Opportunity

You’ll play a key role in keeping our service operations running smoothly, providing excellent support to both internal and external stakeholders. Your responsibilities will include managing work in progress, handling data entry, processing orders, preparing estimates, and overseeing a wide range of administrative tasks. You’ll also support our service standards by managing parts ordering, invoicing, purchase orders, warranty claims, and coordinating medical appointments.

Responsibilities:

• Follow Sandvik’s safety policies and support our Zero Harm vision.
• Maintain high standards of health, safety, and quality in all work.
• Coordination of all warranty claims
• Processing of repairs and maintenance jobs
• Creating job estimates / quotes and schedules
• Creating and sending order acceptance/acknowledgement
• Adhere to Work in Progress (WIP) processes for the workshop
• Liaising with Accounts Receivable and Finance on customer credit issues
• Provide administrative support to the workshop

About you:

You will be a confident user of the Microsoft suite of products, and familiar with Aurora or similar enterprise management software. To perform well in this role, you will require excellent time management skills and be highly organized. Previous experience in a workshop environment would be beneficial. The ability to work and perform unsupervised is essential. The right candidate will have a strong customer service focus with a high level of initiative, drive and determination to achieve goals & targets set for customer satisfaction.

What we offer

• A competitive remuneration package
• Salary sacrifice options and Length of Service Recognition
• Paid Parental Leave and flexible working options
• A comprehensive Employee Assistance Program
• Employee referral programs
• Recognition and reward programs aligned to individual and business performance

Sandvik is proud to be a WORK180 Endorsed Employer for Women, having been listed among the Top 101 Endorsed Employers for five consecutive years. We are committed to fostering an inclusive and supportive workplace, and you can explore our policies and employee benefits on the WORK180 website. In addition, we are honoured to have achieved Silver Status for our Health and Wellbeing Program through the WorkSafe QLD Be Recognised Program, reflecting our ongoing dedication to creating a safe, healthy, and engaging work environment.

Who we are

Sandvik is a global leading Original Equipment Manufacturer, delivering comprehensive equipment, tools, parts, services, technical and digital solutions tailored to the mining, mineral processing, infrastructure and manufacturing industries. The Sandvik Group has over 41,000 employees spread across more than 150 countries globally.

Our purpose is to advance the world through engineering by helping customers transition sustainably in mining, rock processing, and component and intelligent manufacturing. Sustainability is integral to our growth and our customers' success. We embed sustainability in all aspects, from R&D to product innovation and supply chain sourcing. Collaborating closely with customers, we enhance product impact and efficiency through technology and data-driven solutions, aiming for net-zero emissions by 2050 and 90% circularity by 2030.We work to protect and advance people, enabling diversity, equity and inclusion in our business, human rights in our value chain and resilient communities where we work.

We are an Equal Opportunity employer and welcome applications from individuals of all backgrounds, including women and Aboriginal and Torres Strait Islander people.

Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount. Join us at Sandvik, where we are dedicated to delivering excellence and innovation.

To be eligible for this role, you must have the right to live and work in Australia. Please note that as part of our recruitment process, you will be required to successfully complete a pre-employment medical.