Flexible Library & Museum Customer Service Associate

City of Newcastle; Newcastle; On-site; AUD 54,000 - 77,000; Full time

Benefits offered by this job

Flexible work arrangements

Job summary

City of Newcastle (CN) currently has multiple casual opportunities for enthusiastic and experienced customer service superstars to join the Museum Archives Libraries and Learning (MALL) team at our many exciting locations.

You’ll be a friendly touch point for Library and Museum visitors, providing relevant information about exhibitions, programs, library collections, venues and technology available for use, and contributing positively to a safe and inclusive environment.

Qualifications

• Experience in libraries, museums, cultural institutions, customer service, retail or similar environments preferred.
• Willingness to work a rotating roster including evenings, weekends and public holidays.
• Flexible, solutions-focused with troubleshooting skills and the ability to adapt to changing priorities.

Responsibilities

• Provide information about exhibitions, programs, library collections, venues and technology to visitors.
• Contribute to a welcoming, safe and inclusive environment for all guests.

Job description

City of Newcastle (CN) currently has multiple casual opportunities for enthusiastic and experienced customer service superstars to join the Museum Archives Libraries and Learning (MALL) team at our many exciting locations.

You’ll be a friendly touch point for Library and Museum visitors, providing relevant information about exhibitions, programs, library collections, venues and technology available for use, and contributing positively to a safe and inclusive environment.