Casual Library & Museum Visitor Assistant

Council Jobs; Newcastle; On-site; AUD 54,000 - 77,000; Full time

Benefits offered by this job

Casual hourly rate $47.85

12% Superannuation

Flexible rotating roster

Job summary

City of Newcastle (CN) is offering casual Customer Service Assistant roles across Newcastle Libraries and Newcastle Museum. Join our Museum Archives Libraries and Learning (MALL) team to provide information, guidance and a friendly, inclusive experience for visitors.

Roles include rotating shifts, evenings, weekends and public holidays with a casual hourly rate of $47.85 plus 12% superannuation. Experience in libraries, museums or customer service will be highly regarded, and adjustments for

Qualifications

• Experience in libraries, museums or cultural institutions, customer service, retail or similar environments will be highly regarded.
• Casual roles with rotating roster including evenings, weekends and public holidays.

Responsibilities

• Provide customer service and venue hire support to the community at Newcastle Libraries and Newcastle Museum.
• Assist visitors with information about exhibitions, programs, library collections, venues and technology.
• Maintain a welcoming and inclusive environment.
• Be flexible with rotating roster including evenings, weekends and public holidays.

Skills

Customer service

Troubleshooting

Flexibility

Adaptability

Job description

City of Newcastle (CN) is offering casual Customer Service Assistant roles across Newcastle Libraries and Newcastle Museum. Join our Museum Archives Libraries and Learning (MALL) team to provide information, guidance and a friendly, inclusive experience for visitors.

Roles include rotating shifts, evenings, weekends and public holidays with a casual hourly rate of $47.85 plus 12% superannuation. Experience in libraries, museums or customer service will be highly regarded, and adjustments for