Library Deliveries & Logistics Officer

City of Newcastle, Australia; Newcastle; On-site; AUD 68,000 - 84,000; Full time

Benefits offered by this job

4 weeks annual leave

3 weeks personal leave

17.5% annual leave loading

Paid parental leave

Corporate Fitness program

Novated Lease options

Performance development plans

Job summary

City of Newcastle, Australia is seeking an experienced Operations Delivery Officer to coordinate and manage the movement of library collections, equipment and supplies across 14 MALL sites. The role focuses on safe, timely deliveries with high customer service standards and close collaboration with Home Library Services and partner libraries.

You will maintain records, assist with loading/unloading, and ensure vehicle care while supporting CN’s community goals and 2040 vision.

Responsibilities

• Coordinate and deliver library collections, equipment, and supplies across multiple library sites within the Newcastle LGA and partner locations outside the LGA. Collect and transfer library items, including new stock, member holds, inter-library loans, and returns, ensuring timely and accurate delivery.
• Support Home Library Services and partner libraries (e.g., Port Stephens Libraries) by coordinating deliveries and collections as required.
• Work independently and collaboratively with team members, and external partners, ensuring the smooth and efficient delivery operations, and a high standard of customer service is achieved.
• Assist with the loading, unloading, and movement of objects and equipment between storage facilities and all MALL sites. Assist during peak periods, including chute clearances, collection handling, and ad hoc logistics support.
• Represent CN professionally and courteously in all interactions with team members, members of the public, and partner organisations.
• Maintain accurate records of deliveries, collections, and any discrepancies or issues encountered during transit. Comply with all relevant safety, traffic, and workplace regulations while performing duties.
• Be responsible for the appropriate maintenance and care of appointed vehicle. This includes regular cleaning inside and out, and ensuring that normal maintenance items are checked at normal intervals, as per CN policies and procedures.

Job description

City of Newcastle, Australia is seeking an experienced Operations Delivery Officer to coordinate and manage the movement of library collections, equipment and supplies across 14 MALL sites. The role focuses on safe, timely deliveries with high customer service standards and close collaboration with Home Library Services and partner libraries.

You will maintain records, assist with loading/unloading, and ensure vehicle care while supporting CN’s community goals and 2040 vision.