Part-Time Library Concierge & Frontline Host

Council Jobs; Newcastle; On-site; AUD 59,000 - 72,000; Part time

Benefits offered by this job

4 weeks annual leave

17.5% annual leave loading

Paid parental leave

Industry leading employment conditions

Novated Lease options

Job summary

City of Newcastle (CN) is seeking an experienced Library Customer Service Officer to join our Museum Archive Libraries & Learning (MALL) team in Newcastle. You will be the first point of contact for members and visitors, delivering friendly, expert service across multiple channels.

The role is permanent, part-time (29 hours per week) with shifts including Monday, Thursday, Friday and weekend work. You will handle opening/closing, cash handling, lending, readers advisory and supervise staff on

Qualifications

• Experience in library customer service.
• Able to work a 29-hour week including Monday, Thursday, Friday and weekend shifts.

Responsibilities

• Open up, lock up, cash management, lending collection management and retailing.
• Readers advisory and assistance with technology access.
• Supervision and direction of team members on shift.

Job description

City of Newcastle (CN) is seeking an experienced Library Customer Service Officer to join our Museum Archive Libraries & Learning (MALL) team in Newcastle. You will be the first point of contact for members and visitors, delivering friendly, expert service across multiple channels.

The role is permanent, part-time (29 hours per week) with shifts including Monday, Thursday, Friday and weekend work. You will handle opening/closing, cash handling, lending, readers advisory and supervise staff on