Flexible Hours Tech-Savvy Retail Consultant: Service & Sales

Telstra; Melbourne; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Dual Cab Ute

Fuel Card

Tolls

Laptop

Phone

GBS Bonus

Competitive Salary + Super

Job summary

Abco, a leading Australian supplier of commercial cleaning equipment and consumables, is hiring a Key Account Manager in Melbourne to manage a portfolio of key accounts and drive revenue growth. This role emphasizes relationship-building, strategic selling, and cross-functional collaboration with internal teams.

You will engage in price and value conversations, coordinate product demos, and translate insights into growth plans, while maintaining CRM hygiene across platforms.

Qualifications

• Proven experience in account management or BDM with a track record of hitting targets and growing revenue.
• Relationship-builder who earns trusted-advisor status and translates it into growth.
• Energetic, resilient, and self-driven; proactive communicator.
• Commercially sharp in price and value discussions.
• Calm under volume with multi-account management and shifting priorities.
• Tech-savvy with CRM, reporting tools, and client proposals.

Responsibilities

• Own a portfolio of key accounts and build trusted, multi-level stakeholder relationships.
• Drive revenue growth through upselling, cross-selling, and activating under-penetrated accounts.
• Consistently hit monthly revenue targets and weekly customer contact KPIs.
• Lead commercial conversations — including price objections — with confidence.
• Coordinate demos and quoting via internal support functions while focusing on strategy.
• Translate account data and pipeline insights into clear, executable growth plans.

Skills

Account management

Sales acumen

CRM

Relationship building

Tools

NetSuite

Job description

We’re Hiring: Key Account Manager – Abco Products

Location: Melbourne

Full-time, Monday to Friday

Competitive Salary + Super + Dual Cab Ute + Fuel Card + Tolls + Laptop + Phone + GBS Bonus

Reports to: Regional Sales Manager

Do you love the chase as much as the close? Abco, a leading national provider of commercial cleaning equipment and consumables, is on the hunt for a Key Account Manager who treats every client relationship as an opportunity to grow. This is a hands‑on, sales‑driven role for someone who’s always hungry to win more business and turn trust into long‑term commercial value.

ABOUT ABCO

Abco is a family‑owned Australian business and one of the country’s leading suppliers of commercial cleaning equipment, consumables, and procurement solutions. With branches across Australia and New Zealand, Abco has built a reputation for service, innovation, and a culture that genuinely looks after its people.

Despite its scale, Abco has kept its family‑business culture. The GBS (Growth by Sharing) bonus means every team member shares directly in the company’s success.

At Abco, our culture is guided by four core values that shape the way we work and grow together:

• We Not I – Be a team player and collaborate for shared success


• Fast Fix – Resolve issues effectively and efficiently the first time


• Own It – Take accountability and see tasks through to completion


• Always Hungry – Strive for continuous improvement and growth

What You’ll Do:

• Own a portfolio of key accounts and build trusted, multi‑level stakeholder relationships


• Drive revenue growth through upselling, cross‑selling, and activating under‑penetrated accounts


• Consistently hit monthly revenue targets and weekly customer contact KPIs


• Lead commercial conversations — including price objections — with confidence and credibility


• Coordinate demos and quoting via internal support functions, keeping your focus on strategy


• Translate account data and pipeline insights into clear, executable growth plans


• Maintain tight CRM hygiene in NetSuite and communicate with precision across all channels

What We’re Looking For:

• Proven experience in account management or BDM with a track record of hitting targets and growing existing revenue


• Track record of being a relationship builder who earns trusted‑advisor status — and then converts it into commercial growth


• Energetic, resilient, and self‑driven; you don’t need to be told to pick up the phone


• Commercially sharp enough to hold your own in price and value conversations


• Calm under volume — you can juggle a demanding inbox, multiple accounts, and shifting priorities without dropping the ball


• Tech‑comfortable across CRM, reporting tools, and client proposals (NetSuite experience a plus)

Preferred backgrounds: commercial cleaning, hygiene, packaging, safety supplies, facility consumables, or any B2B consumables or services environment. Industry knowledge helps but is not essential — drive and commercial instinct are.

Why Join Abco?

• Work with a passionate and supportive team – Direct access to Regional Sales Manager and Senior Leadership


• Transparent, values‑driven culture with genuine flexibility


• Be part of a growing company that values innovation and service


• Attractive Salary and bonus scheme – Everyone shares in business growth


• Vehicle provided – Fully maintained Dual Cab Ute