Flexible Hours Frontline Customer Service & Admin

North Coast Petroleum; Ballina Shire; On-site; AUD 45,000 - 60,000; Full time

Job summary

Shell Ballina is seeking an energetic frontline team member to deliver exceptional customer service at our Ballina location. You will be organized, with strong computer and administrative skills, and able to multitask while maintaining a friendly, professional rapport with customers and colleagues.

You will work a full range of shifts, including early mornings, weekends and public holidays, with a safety-first mindset for all operational activities at Shell Ballina, 273 River Street Ballina.

Qualifications

• Organised and energetic individual with sound computer and administrative skills.
• Excellent presentation and communication skills with a vibrant rapport-building ability.
• Capable of multitasking and prioritising duties without impacting customer experience.
• Safety-first mindset with a calm approach in emergencies.
• Flexible with shifts including early mornings, late nights, weekends and public holidays.

Responsibilities

• Provide exceptional customer service on frontline at Shell Ballina locations.
• Maintain safe, efficient and friendly service for customers.
• Multitask across duties while ensuring high standards of customer experience.
• Respond calmly and effectively in emergencies or high-pressure moments.

Skills

Customer service

Communication

Administration

Safety consciousness

Teamwork

Tools

Computer skills

Job description

Shell Ballina is seeking an energetic frontline team member to deliver exceptional customer service at our Ballina location. You will be organized, with strong computer and administrative skills, and able to multitask while maintaining a friendly, professional rapport with customers and colleagues.

You will work a full range of shifts, including early mornings, weekends and public holidays, with a safety-first mindset for all operational activities at Shell Ballina, 273 River Street Ballina.