Service Station - Casual Console Operator multi Ballina

North Coast Petroleum; Ballina Shire; On-site; AUD 45,000 - 60,000; Full time

Job summary

Shell Ballina is seeking an energetic frontline team member to deliver exceptional customer service at our Ballina location. You will be organized, with strong computer and administrative skills, and able to multitask while maintaining a friendly, professional rapport with customers and colleagues.

You will work a full range of shifts, including early mornings, weekends and public holidays, with a safety-first mindset for all operational activities at Shell Ballina, 273 River Street Ballina.

Qualifications

• Organised and energetic individual with sound computer and administrative skills.
• Excellent presentation and communication skills with a vibrant rapport-building ability.
• Capable of multitasking and prioritising duties without impacting customer experience.
• Safety-first mindset with a calm approach in emergencies.
• Flexible with shifts including early mornings, late nights, weekends and public holidays.

Responsibilities

• Provide exceptional customer service on frontline at Shell Ballina locations.
• Maintain safe, efficient and friendly service for customers.
• Multitask across duties while ensuring high standards of customer experience.
• Respond calmly and effectively in emergencies or high-pressure moments.

Skills

Customer service

Communication

Administration

Safety consciousness

Teamwork

Tools

Computer skills

Job description

The successful candidate will be responsible in providing exceptional customer service at our Shell Ballina locations.

We are Locals so our focus is our customers, and you must be prepared to work on the frontline ensuring our customers are served in the most safe, efficient and friendly manner as possible.

About you what we are looking for,

You will be organised and an energetic person who possesses sound computer and administrative skills

You have excellent presentation and communication skills a vibrant personality who can quickly build a report with both customers and colleges

You will be fit and active, this role will at times be physically demanding, meaning you must be able to lift up to 20kg.

You will be able to multitask and priorities duties without sacrificing customer experience.

You have a safety-first mindset with a level-head in an emergency.

You will be flexible with your schedule and be able to commit to a full range of shifts including early morning opens, late-night closes, weekends and public holidays.

Shell Ballina at 273 River Street Ballina.