Flexible Customer Experience & Product Storyteller

Endeavour Group Careers; Western Australia; Hybrid; AUD 69.000 - 84.000; Vollzeit

Benefits dieser Stelle

Starting salary & super

Comprehensive paid training

Flexible working arrangements

Free onsite parking and gym facilities

Long service leave eligibility

Zusammenfassung

Water Corporation is seeking an In Store Customer Experience Product Storyteller in Western Australia to join a fast-paced contact centre. The role emphasizes delivering excellent customer service, solving problems and supporting customers across phone and digital channels.

It is suitable for those starting their career, returning to work, or seeking a stable role with development opportunities. The position offers a starting salary of $76,156 plus super, with comprehensive paid training,

Qualifikationen

• Placing emphasis on customer service excellence and empathy.
• Ability to navigate multiple systems and maintain accuracy.

Aufgaben

• Assist customers with billing and account questions.
• Provide payment support and payment plans.
• Handle water, wastewater and service enquiries with empathy and care.
• Develop strong communication and problem-solving skills across phone and digital channels.

Jobbeschreibung

Water Corporation is seeking an In Store Customer Experience Product Storyteller in Western Australia to join a fast-paced contact centre. The role emphasizes delivering excellent customer service, solving problems and supporting customers across phone and digital channels.

It is suitable for those starting their career, returning to work, or seeking a stable role with development opportunities. The position offers a starting salary of $76,156 plus super, with comprehensive paid training,