Fleet Operations Coordinator

Northline Pty; Sydney; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Permanent full-time position

Training and development

Career progression opportunities

Employee recognition and rewards

Employee Assistance Program

Job summary

Northline is seeking a Fleet Administrator in Sydney to support our fleet operations. You will coordinate home deliveries, liaise with drivers and customers, and help maintain smooth daily logistics services.

The role offers development within Australia’s leading logistics group and a supportive team environment. You will contribute to a positive culture, manage multiple priorities, and seek continual improvement in service delivery, documentation, and reporting.

Qualifications

• Strong customer service and relationship-building skills.
• Excellent organisational and time management abilities.
• High attention to detail and accuracy.
• Ability to manage multiple priorities in a fast-paced environment.
• Confident verbal and written communication skills.
• Intermediate MS Office skills.
• Proactive and practical approach to problem-solving.
• Willingness to learn, develop skills and contribute as part of a team.

Responsibilities

• Coordinate home delivery activities and provide customers with timely freight updates.
• Support daily fleet operations to ensure deliveries and collections run efficiently.
• Liaise with customers, contractors, drivers and internal teams to resolve issues and maintain service excellence.
• Monitor and action incomplete deliveries, special requests and operational exceptions.
• Maintain accurate fleet records, driver data and delivery documentation.
• Prepare reports and support compliance with operational procedures.
• Assist with resolving day-to-day operational challenges in a timely and professional manner.

Skills

Customer service

Organisational skills

Time management

Communication skills

Problem-solving

Tools

MS Office

Job description

Northline is seeking a Fleet Administrator in Sydney to support our fleet operations. You will coordinate home deliveries, liaise with drivers and customers, and help maintain smooth daily logistics services.

The role offers development within Australia’s leading logistics group and a supportive team environment. You will contribute to a positive culture, manage multiple priorities, and seek continual improvement in service delivery, documentation, and reporting.