Fleet Administrator

Northline; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Ongoing training and development

Career progression opportunities

Employee discounts on travel and well‑

Employee Assistance Program

Family-owned business culture

Job summary

Northline is seeking a Fleet Administrator in Sydney to support daily fleet operations and coordinate home delivery activities. You will work with drivers, contractors, customers and internal teams to ensure timely updates and efficient deliveries.

The role emphasizes strong administration, coordination and customer service skills, with opportunities for training and development within a national network of a proud Australian family-owned business.

Qualifications

• Strong customer service and relationship-building skills.
• Excellent organisational and time management abilities.
• High attention to detail and accuracy.
• The ability to manage multiple priorities in a fast-paced environment.
• Confident verbal and written communication skills.

Responsibilities

• Coordinate home delivery activities and provide customers with timely freight updates.
• Support daily fleet operations to ensure deliveries and collections run efficiently.
• Liaise with customers, contractors, drivers and internal teams to resolve issues and maintain service excellence.
• Monitor and action incomplete deliveries, special requests and operational exceptions.
• Maintain accurate fleet records, driver data and delivery documentation.
• Prepare reports and support compliance with operational procedures.
• Assist with resolving day-to-day operational challenges in a timely and professional manner.
• Contribute to a positive team culture while delivering on Northline's commitment to Customer Delight.

Skills

Customer service

Organisation

Time management

Communication

Problem solving

Team collaboration

Willingness to learn

Job description

Join one of Australia's leading logistics providers as a Fleet Administrator and play an important role in supporting the smooth and efficient operation of our Sydney fleet.

This is an excellent opportunity for an organised and customer-focused professional looking to develop their skills and build a rewarding career within the transport and logistics industry. You’ll work closely with drivers, contractors, customers and internal teams, gaining valuable exposure to a busy operational environment while helping deliver exceptional service.

Experience within transport and logistics will be well regarded, but isn’t essential. If you bring strong administration, coordination or customer service skills, along with a willingness to learn and develop, this could be a great opportunity to take the next step in your career.

• Permanent full-time position, Monday to Friday.
• Supportive team environment with ongoing training and development.
• Opportunity to build your knowledge and experience within the transport and logistics industry.
• Career development and progression opportunities across our national network.
• Employee recognition and reward programs.
• Discounts on travel, health, fitness, entertainment and more.
• Employee Assistance Program for you and your family.
• Be part of a proud Australian family-owned business that values and invests in its people.

In this role, you will:

• Coordinate home delivery activities and provide customers with timely freight updates.
• Support daily fleet operations to ensure deliveries and collections run efficiently.
• Liaise with customers, contractors, drivers and internal teams to resolve issues and maintain service excellence.
• Monitor and action incomplete deliveries, special requests and operational exceptions.
• Maintain accurate fleet records, driver data and delivery documentation.
• Prepare reports and support compliance with operational procedures.
• Assist with resolving day-to-day operational challenges in a timely and professional manner.
• Contribute to a positive team culture while delivering on Northline's commitment to Customer Delight.

To be successful, you will have:

• Strong customer service and relationship-building skills.
• Excellent organisational and time management abilities.
• High attention to detail and accuracy.
• The ability to manage multiple priorities in a fast-paced environment.
• Confident verbal and written communication skills.

A proactive and practical approach to problem-solving.

A willingness to learn, develop your skills and contribute as part of a team.

Previous experience in transport and logistics is advantageous but not essential. We encourage applications from candidates with experience in administration, customer service, scheduling, coordination or operational support who are looking to broaden their experience and continue developing their career.

Who is Northline?

Northline is an experienced Australian-based, global logistics business with an industry-leading national network and international reach into more than 100 countries.

Our customers’ freight can start or end in international cities, small towns or remote communities, but wherever the destination, you can rely on Northline to deliver.

At Northline, our people are at the heart of everything we do. We invest in their development, recognise their contributions and provide opportunities to build rewarding, long-term careers.

That’s why we are Australia’s Global Logistics People.

Northline and its people help to ensure a safe workplace for all employees. Candidates will be required to pass a pre-employment medical that incorporates a drug and alcohol screen, as well as a police clearance.