Fleet Maintenance Coordinator: Roadside Support Lead

Europcar; Victoria; On-site; AUD 65,000 - 80,000; Full time

Benefits offered by this job

Ongoing training and career development opportunities

Discounts on private health insurance with Bupa

Access travel perks through Accor’s All Heartists program

Job summary

A leading car rental company is seeking a full time Maintenance Coordinator based in Tullamarine, Victoria. You will support the Roadside service for customers across Australia and New Zealand, ensuring exceptional service delivery. Required qualifications include at least 12 months of relevant experience and proficiency in MS Office. The role offers ongoing training and attractive employee discounts including private health insurance, travel perks, and a supportive team culture.

Qualifications

• Minimum 12 months' experience in either fleet or frontline operational role.
• Mechanical awareness is preferred.
• Proficient in MS Office applications.

Responsibilities

• Support Roadside service to customer network across AU & NZ.
• Assist with Fleet Audits for locations.
• Provide exceptional customer service to drive national NPS targets.

Skills

Exceptional customer service skills

Ability to prioritise and manage time effectively

Sound interpersonal skills

Education

Business qualification or related qualification in logistics

Background in car rental / travel and tourism industry

Tools

MS Office (Excel, Word, PowerPoint)

Experience with Greenway, Ataraxia & IPOS

Job description

A leading car rental company is seeking a full time Maintenance Coordinator based in Tullamarine, Victoria. You will support the Roadside service for customers across Australia and New Zealand, ensuring exceptional service delivery. Required qualifications include at least 12 months of relevant experience and proficiency in MS Office. The role offers ongoing training and attractive employee discounts including private health insurance, travel perks, and a supportive team culture.