Fleet Maintenance Controller

Custom Fleet; Sydney; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Annual performance bonus

Take 5 program – potential to earn an

Gender-neutral Parental Leave - 12

Company funded social events

Dress for your day policy

Diversity Network

Degreed learning platform access

Reward and recognition programs

Volunteer and community engagementOp

Wellbeing leave

Job summary

Custom Fleet seeks a Passenger Service Controller to provide maintenance fleet management support across Australia and New Zealand. You will review work authorities, coordinate repairs, and drive cost-effective outcomes to minimise downtime.

The ideal candidate is a trade-qualified technician with strong teamwork, analytical skills, and a solid understanding of fleet operations. This role offers a competitive package, annual bonus, and a supportive, diverse work environment.

Qualifications

• Trade-qualified motor technician.
• Strong team player with collaboration skills.
• Analytical and data interpretation abilities.

Responsibilities

• Review and authorise vehicle maintenance and repair work across the Australian and New Zealand supplier network.
• Negotiate maintenance and repair costs and prevent unnecessary upsells.
• Adhere to KPIs including call, mailbox and processing volumes along with savings targets.
• Act as a subject matter expert for passenger and light commercial fleet products.
• Build and maintain supplier and client relationships.
• Process and approve maintenance invoices and payments.
• Maintain manufacturer pricing and discounts.
• Ensure vehicle warranties are adhered to.
• Monitor vehicle breakdowns and resolve exceptions.
• Support Sales and Relationship Managers.
• Assist with compliance documentation.

Skills

Trade-qualified motor technician

Strong team player

Analytical and data interpretation

Fleet management understanding

Education

Higher School Certificate or equivalent

Certificate III Light Vehicle Technology

Job description

Custom Fleet seeks a Passenger Service Controller to provide maintenance fleet management support across Australia and New Zealand. You will review work authorities, coordinate repairs, and drive cost-effective outcomes to minimise downtime.

The ideal candidate is a trade-qualified technician with strong teamwork, analytical skills, and a solid understanding of fleet operations. This role offers a competitive package, annual bonus, and a supportive, diverse work environment.