Fleet Customer Support Specialist (Adelaide)

Toyota Group; Adelaide; In loco; AUD 70.000 - 95.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible hours

Career development

Car benefit scheme

Parental leave (26 weeks primary, 8 as

Wellness facilities

Employee assistance program

Volunteer days

Descrizione del lavoro

Toyota Finance Australia (TFA) is seeking a Customer Support Representative to deliver exceptional service to Toyota Fleet Management’s customers and sales teams. You’ll respond to inquiries, coordinate fleet requirements and provide proactive sales support to drive growth and satisfaction.

This permanent full-time role is based at Adelaide Airport, offering opportunities to build relationships with Relationship and Sales Managers while supporting seamless, high-quality experiences for corporate

Competenze

• Experience in fleet management, automotive or finance valued.
• Strong written and verbal communication to build relationships.
• Organisational and time-management abilities with attention to detail.

Mansioni

• Support the regional sales team to achieve business growth and deliver exceptional customer outcomes across a portfolio of corporate fleet clients.
• Prepare accurate vehicle quotations and efficiently convert opportunities into orders and contracts within agreed service standards.
• Build trusted customer relationships, providing proactive support, reporting and tailored fleet solutions that drive retention and growth.
• Manage the full vehicle lifecycle, including new orders, contract renewals, vehicle replacements, registrations, and end-of-lease activities.
• Partner with dealers and internal stakeholders to secure competitive pricing, coordinate vehicle deliveries and ensure seamless customer experiences.
• Identify opportunities to improve revenue, profitability and customer value through portfolio reviews, data insights and value-added products and services.

Conoscenze

Customer service

Communication skills

Organisational skills

MS Office

Strumenti

Microsoft Office

Excel

PowerPoint

Word

Descrizione del lavoro

Toyota Finance Australia (TFA) is seeking a Customer Support Representative to deliver exceptional service to Toyota Fleet Management’s customers and sales teams. You’ll respond to inquiries, coordinate fleet requirements and provide proactive sales support to drive growth and satisfaction.

This permanent full-time role is based at Adelaide Airport, offering opportunities to build relationships with Relationship and Sales Managers while supporting seamless, high-quality experiences for corporate