Warehouse Supervisor/ Team Leader

Northline; Townsville City; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Professional Growth

Supportive Environment

Competitive Benefits

Job summary

Northline in Townsville is seeking an experienced Warehouse Supervisor/ Team Leader to oversee daily warehouse operations with a sharp focus on safety, service and accuracy. You will coach staff, manage stock integrity and ensure on-time inbound and outbound freight while delivering outstanding customer delight.

You bring proven leadership in logistics or warehousing, valid LO/LF forklift licences and a disciplined approach to health and safety.

Qualifications

• Experience as Warehouse Supervisor/Team Leader or similar leadership role.
• Experience in Logistics, Warehousing or Inventory Control, preferably in a 3PL environment.
• Current LO and LF Forklift Licences.
• Strong commitment to Health, Safety & Environment practices.
• Excellent communication skills and stakeholder relationship ability.
• Proven ability to meet operational targets and deadlines.
• Sound computer skills (Word/Excel).

Responsibilities

• Lead and support daily warehouse operations, ensuring safety, service, efficiency, accuracy and cost targets are achieved.
• Supervise, coach and develop warehouse employees while promoting a positive, high-performing and safety-focused culture.
• Oversee inbound and outbound freight activities, ensuring stock is handled, stored, picked and dispatched accurately and on time.
• Manage inventory accuracy through stock checks, stocktakes, reporting and investigation of discrepancies.
• Build strong relationships with customers, internal stakeholders, contractors and service providers.
• Monitor labour resources, warehouse housekeeping, equipment maintenance and compliance with health, safety and environmental requirements.
• Drive continuous improvement initiatives, maintain HACCP food safety requirements and support administrative activities as required.

Skills

Leadership experience

Logistics/Warehousing

Communication skills

Health & Safety

Inventory control

Microsoft Excel/Word

Education

Qualifications in Warehousing, Transport or Supply Chain

Tools

LO Forklift Licence

LF Forklift Licence

Job description

Are you an experienced warehouse Supervisor/ Team Leader with a passion for safe, efficient operations and excellent customer service?

Northline is seeking an experienced Warehouse Supervisor/ Team Leader to supervise our warehouse team in Townsville, ensuring the highest standards of Safety, Integrity and Customer Delight.

Working closely with the Branch Manager, you will contribute to the day-to-day operation of our warehousing and distribution team, leading warehouse employees, maintaining strong customer relationships, driving operational performance and supporting a positive team culture where people can thrive.

This is an outstanding opportunity for an experienced Warehouse Supervisor or Team Leader looking to take the next step in their career with Northline.

What You'll Be Doing

• Lead and support daily warehouse operations, ensuring safety, service, efficiency, accuracy and cost targets are achieved.
• Supervise, coach and develop warehouse employees while promoting a positive, high-performing and safety-focused culture.
• Oversee inbound and outbound freight activities, ensuring stock is handled, stored, picked and dispatched accurately and on time.
• Manage inventory accuracy through stock checks, stocktakes, reporting and investigation of discrepancies.
• Build strong relationships with customers, internal stakeholders, contractors and service providers while supporting business growth initiatives.
• Monitor labour resources, warehouse housekeeping, equipment maintenance and compliance with health, safety and environmental requirements.
• Drive continuous improvement initiatives, maintain HACCP food safety requirements and support administrative activities as required.

What You'll Bring

• Previous experience in a Warehouse Supervisor, Team Leader or similar leadership role.
• Experience in Logistics, Warehousing or Inventory Control, preferably within a 3PL environment.
• Current and valid LO and LF Forklift Licences.
• Strong commitment to Health, Safety & Environment practices.
• Excellent communication skills with the ability to build strong stakeholder relationships.
• Proven ability to achieve operational targets, manage competing priorities and meet deadlines.
• Strong attention to detail, resilience and a proactive approach.
• Qualifications in Warehousing, Transport or Supply Chain (desirable).
• Sound computer skills, including Microsoft Word and Excel.

Why Join Northline?

• Professional Growth:Access ongoing development opportunities and genuine career progression pathways.
• Supportive Environment:Join a collaborative team that values your contributions and supports your success.
• Competitive Benefits:Be rewarded with a role that promotes employee wellbeing, work-life balance, and a positive workplace culture.

Who Is Northline?

Northline is an experienced Australian-based global logistics business with an industry-leading national network and an international reach across more than 100 countries.

Our customers' freight may start or end in major international cities, regional towns, or remote communities, but wherever the destination, Northline delivers.

At Northline, we believe our people are one of our greatest assets. As a progressive Australian family-owned business, we are proud of what we achieve and are committed to recognising and rewarding those who consistently go above and beyond.

That is why we are Australia's Global Logistics People.

Northline is committed to maintaining a safe workplace for all employees. Successful candidates will be required to pass a pre-employment medical, including a drug and alcohol screening, as well as a police clearance check.