Flagship Store Assistant Manager | Retail Leader

Pop Mart Oceania Pty; Sydney; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Monthly product incentives

Monthly performance bonus

Annual POP LAND (Beijing) pass

Creative retail environment

Supportive, energetic team culture

Job summary

POP MART is seeking an Assistant Store Manager based at World Square, Sydney. You will lead a large-format retail team of about 15 staff, coach, onboard and develop talent, and drive exceptional customer experiences in a fast-paced environment.

You’ll focus on delivering commercial outcomes, recruitment support, roster planning, and staying aligned with store KPIs while maintaining inventory accuracy and store presentation standards.

Qualifications

• Experience leading medium to large teams in a flagship retail environment.
• Proven ability to coach, train and drive performance improvements.
• Strong focus on customer experience and KPI delivery.
• Proficient in reporting with Excel/Google Sheets.

Responsibilities

• Lead and develop a large retail team, coaching and guiding performance.
• Support recruitment, onboarding and training activities.
• Provide ongoing feedback and conduct performance conversations as required.
• Help build a high-performing team culture with accountability.
• Drive sales targets, analyse store performance and identify opportunities.

Skills

Retail leadership

Coaching & development

Customer experience

Team performance

Roster planning

Excel & Google Sheets

Tools

Excel

Google Sheets

Job description

POP MART is seeking an Assistant Store Manager based at World Square, Sydney. You will lead a large-format retail team of about 15 staff, coach, onboard and develop talent, and drive exceptional customer experiences in a fast-paced environment.

You’ll focus on delivering commercial outcomes, recruitment support, roster planning, and staying aligned with store KPIs while maintaining inventory accuracy and store presentation standards.