Assistant Store Manager – Lead a Dynamic, Large Retail Team

Pop Mart; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Monthly product incentives

Monthly performance bonus

Annual POP LAND (Beijing) pass

Creative retail environment

Job summary

POP MART is expanding its Australian presence and seeks an Assistant Store Manager to lead a flagship store in Sydney, coaching a team of about 20, delivering exceptional customer experiences, and driving strong commercial outcomes in a fast-paced environment.

You will coach, train and manage performance, support recruitment, onboarding and rosters, and ensure inventory and store standards while supporting peak trading periods.

Qualifications

• Experienced Assistant Store Manager or Retail Manager leading medium to large teams.
• Strong coaching, training and feedback skills.
• Customer-focused with KPI-driven mindset.

Responsibilities

• Lead and develop a large retail team across a flagship store.
• Assist with recruitment, onboarding and training.
• Drive sales targets and KPIs while ensuring store standards.

Skills

Retail leadership

Customer experience

Coaching and development

KPI focus

Team management

Tools

Excel

Google Sheets

POS systems

Job description

POP MART is expanding its Australian presence and seeks an Assistant Store Manager to lead a flagship store in Sydney, coaching a team of about 20, delivering exceptional customer experiences, and driving strong commercial outcomes in a fast-paced environment.

You will coach, train and manage performance, support recruitment, onboarding and rosters, and ensure inventory and store standards while supporting peak trading periods.