Assistant Store Manager – Lead a Flagship Melbourne Team

Work Initiatives; Melbourne; On-site; AUD 63,000 - 77,000; Full time

Benefits offered by this job

Monthly product incentives (post-prob-

Monthly performance bonus

Annual POP LAND (Beijing) pass

Job summary

POP MART is expanding across Australia and New Zealand, seeking an experienced Assistant Store Manager for our Melbourne Walk store. You will coach a large team of around 25 staff, develop talent, and drive commercial outcomes in a fast-paced environment.

You will lead store operations, inventory accuracy, and customer-centric sales while using Excel/Google Sheets for reporting and rostering. Flexible availability and Australian working rights are required.

Qualifications

• Experience leading medium to large retail teams.
• Strong focus on customer experience and staff development.
• Comfortable coaching and giving constructive feedback.
• KPI driven with ability to analyse store performance.

Responsibilities

• Lead and develop the store team, including recruitment and onboarding.
• Drive sales targets and KPIs through performance coaching.
• Oversee roster planning and workforce management to meet budgets.
• Coordinate store operations during peak periods and promotions.

Skills

People leadership

Customer experience

Coaching

Performance feedback

KPI focus

Roster planning

Tools

Excel

Google Sheets

Job description

POP MART is expanding across Australia and New Zealand, seeking an experienced Assistant Store Manager for our Melbourne Walk store. You will coach a large team of around 25 staff, develop talent, and drive commercial outcomes in a fast-paced environment.

You will lead store operations, inventory accuracy, and customer-centric sales while using Excel/Google Sheets for reporting and rostering. Flexible availability and Australian working rights are required.