Fitness Membership Growth Consultant

Goodlife Operations Pty; Brisbane; Hybrid; AUD 65,000 - 95,000; Full time

Benefits offered by this job

Base salary + uncapped commissions

Free all-access Goodlife membership

Anniversary leave days and family gym

Job summary

Goodlife Health Clubs in Chermside, Brisbane, is seeking a proactive Member Support Consultant to drive new memberships and deliver an exceptional member experience. You’ll engage with prospective members, present club facilities, and guide new sign-ups while maintaining high service standards across daily shifts.

The role requires First Aid & CPR certificates, strong communication skills, and a customer-focused mindset to meet individual and club goals in a fast-paced, people-first environment.

Qualifications

• Current First Aid & CPR certificates.
• Excellent communication and listening skills.
• Ability to build rapport with diverse people.
• Strong problem-solving and obstacle-overcoming abilities.
• Goal-driven with ability to hit individual and team targets.

Responsibilities

• Drive new memberships by promoting offers and referrals.
• Lead sales conversations with prospective members and tours.
• Maintain member engagement and contribute to retention programs.
• Open/close club shifts per roster and support daily operations.
• Provide excellent customer service and achieve sales outcomes.

Skills

communication

rapport building

problem solving

customer focus

tenacity

First Aid & CPR

Job description

Goodlife Health Clubs in Chermside, Brisbane, is seeking a proactive Member Support Consultant to drive new memberships and deliver an exceptional member experience. You’ll engage with prospective members, present club facilities, and guide new sign-ups while maintaining high service standards across daily shifts.

The role requires First Aid & CPR certificates, strong communication skills, and a customer-focused mindset to meet individual and club goals in a fast-paced, people-first environment.