Fintech Transformation Change Lead - Regulated

CMC Markets; Sydney; On-site; AUD 140,000 - 200,000; Full time

Benefits offered by this job

5 extra annual leave days after 12+1

Birthday off

Free breakfast cereals, condiments and

Coffee

Charity day

Job summary

CMC Markets is seeking an experienced Change Manager on an 18-month max term contract to lead transformational change across our online trading platform. You will navigate a regulated financial services environment and translate transformation objectives into practical changes aligned with our strategic roadmap.

Based in Sydney, you will engage stakeholders from frontline to executive level, develop change governance and adoption plans, and ensure sustainable improvements across processes,

Qualifications

• 5+ years experience in organisational change management.
• Experience delivering change across complex transformation programs.
• Experience in process improvement, operational efficiency or customer-service transformation.
• Strong communications, training, readiness and adoption strategies.
• Experience working in financial services or other regulated environments is highly desirable.

Responsibilities

• Develop and execute the change management strategy across the transformation programme.
• Assess the organisational, operational, technology and customer impacts of proposed changes.
• Develop integrated change plans covering process, people, technology, operating model and organisational impacts.
• Identify change dependencies, risks, resistance points and readiness requirements.
• Establish appropriate change governance, reporting and measurement.
• Translate future-state processes into clear impacts for employees, teams, roles and responsibilities.
• Support the development and implementation of new operating procedures, workflows, controls and ways of working.
• Identify opportunities to improve adoption through effective communications, training, coaching and reinforcement.
• Ensure changes deliver sustainable improvements rather than simply implementing new processes or technology.
• Develop clear, audience-appropriate communications explaining what is changing, why it is changing and what it means for affected people.
• Develop approaches to support managers in leading their teams through change.
• Establish baseline measures and track progress throughout the transformation.

Skills

Change management

Stakeholder management

Facilitation

Communication skills

Job description

CMC Markets is seeking an experienced Change Manager on an 18-month max term contract to lead transformational change across our online trading platform. You will navigate a regulated financial services environment and translate transformation objectives into practical changes aligned with our strategic roadmap.

Based in Sydney, you will engage stakeholders from frontline to executive level, develop change governance and adoption plans, and ensure sustainable improvements across processes,