Change Management Lead - Regulatory & Remediation

Western Union; Sydney; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Short-term incentives

Life insurance

Development platforms access

Superannuation

Job summary

Western Union is seeking a seasoned Change Manager in Australia to lead the development and execution of change strategies for complex regulatory and remediation initiatives within banking/financial services. You will work with program leadership to assess impacts, drive readiness, and develop stakeholder engagement, communications, and training plans to enable effective adoption of change.

The role requires experience delivering AML/CTF and governance programs, with a focus on embedding new

Qualifications

• Demonstrated experience delivering regulatory and compliance change initiatives in banking/financial services.
• Expertise in change management methodologies and stakeholder engagement.
• Strong ability to drive business readiness, communications, and training strategies.

Responsibilities

• Lead development and execution of change strategies for complex transformation and regulatory initiatives.
• Assess organisational impacts, drive readiness, and develop stakeholder engagement plans.
• Create and implement training strategies to enable adoption of new processes and ways of working.
• Monitor readiness, adoption metrics, and continuously improve change outcomes.
• Collaborate with cross-functional partners to mitigate change-related risks.

Skills

Change management

Stakeholder engagement

Business readiness

Communications

Training

Analytical thinking

Facilitation

Education

Bachelor's degree in Business / Organisational Development / HR / Communications

Job description

Western Union is seeking a seasoned Change Manager in Australia to lead the development and execution of change strategies for complex regulatory and remediation initiatives within banking/financial services. You will work with program leadership to assess impacts, drive readiness, and develop stakeholder engagement, communications, and training plans to enable effective adoption of change.

The role requires experience delivering AML/CTF and governance programs, with a focus on embedding new