Financial Services Commercial Lead – Travel & Payments

Jetstar Airways Pty Ltd; Melbourne; On-site; AUD 150,000 - 190,000; Full time

Job summary

Jetstar Airways Pty Ltd is seeking a Commercial Manager, Financial Services to lead the Financial Services portfolio across the customer journey and all Jetstar markets. You will own strategy, partnerships, and product development for travel insurance, multi-currency pricing, and dynamic currency conversion, with P&L accountability.

Reporting to the Manager, Commercial Product Partnerships, you will drive revenue growth and customer experience improvements while ensuring compliance in a highly

Qualifications

• Significant experience in commercial management, product management or partnership management roles with demonstrated P&L accountability.
• Experience managing strategic supplier or partner relationships, including commercial negotiations and contract management.
• Exposure to regulated industries such as financial services, insurance, payments, banking or similar environments.
• Proven capability developing and executing commercial strategies that deliver measurable revenue growth.
• Experience launching new products, categories or commercial initiatives from concept through to implementation.
• Strong commercial acumen with the ability to analyse financial, customer and operational data to drive decision-making.
• Excellent stakeholder management and influencing skills, with the ability to work across complex organisational structures.
• Strong project delivery skills and the ability to manage multiple priorities simultaneously.
• People leadership or coaching experience.
• Tertiary qualifications in Business, Commerce, Finance or a related discipline (desirable).

Responsibilities

• Shape the Financial Services strategy across the Jetstar Group, bringing commercial direction to product priorities, partner model and investment sequencing.
• Own and deliver the Financial Services roadmap from business case development through to launch and post-implementation review.
• Manage the performance of the portfolio, including revenue, budget and forecast delivery.
• Identify and execute opportunities to improve conversion, attach rates, commission structures and overall portfolio profitability.
• Build business cases and lead commercial reviews for insurance, payments and platform providers.
• Drive delivery across Digital, Technology, Marketing, Finance, Legal, Risk and Compliance teams.
• Manage regulatory, compliance and governance requirements across the portfolio.
• Build strong relationships with internal and external stakeholders, including Qantas Group partners and financial services providers.
• Oversee portfolio reporting, performance analysis and commercial recommendations for senior leaders.
• Lead, coach and develop a Commercial Specialist while building capability across the broader team.

Skills

Commercial management

Product management

Partnership management

P&L accountability

Education

Tertiary qualifications in Business, Commerce, Finance or related discipline

Job description

Jetstar Airways Pty Ltd is seeking a Commercial Manager, Financial Services to lead the Financial Services portfolio across the customer journey and all Jetstar markets. You will own strategy, partnerships, and product development for travel insurance, multi-currency pricing, and dynamic currency conversion, with P&L accountability.

Reporting to the Manager, Commercial Product Partnerships, you will drive revenue growth and customer experience improvements while ensuring compliance in a highly