Commercial Specialist, Financial Services & Partnerships

Qantas; Melbourne; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Staff travel discount

Job summary

Jetstar, part of the Qantas Group, is seeking a Senior Commercial Specialist, Financial Services to join our Commercial Product Partnerships team in Melbourne. You will support performance and growth of our Financial Services portfolio across markets, including travel insurance, multi-currency pricing and MCP-DCC.

Work with internal and external partners to deliver performance reporting, run campaigns, support strategic initiatives and bring new financial services products to market, while

Qualifications

• Strong analytical and reporting skills; translate data into commercial insights.
• Experience in a commercial, product, analytics or business performance environment.
• Strong commercial acumen and interest in customer-focused product development.
• Experience coordinating projects, campaigns, initiatives or stakeholder deliverables.
• Excellent written and verbal communication skills.
• Strong stakeholder management with ability to influence and build relationships.
• High attention to detail and ability to manage multiple priorities.
• Confidence working with data, reporting tools and large datasets.
• Experience preparing presentations, business cases or recommendation papers.
• Proactive and curious mindset to identify opportunities for growth and improvement.

Responsibilities

• Deliver monthly, quarterly and ad hoc performance reporting across products, markets, partners and brands.
• Monitor key performance drivers including attach rates, conversion, MCP-DCC uptake, commission rates and margin performance.
• Analyse customer behaviour, product performance and market trends to identify revenue growth opportunities.
• Support pricing and loss ratio analysis in collaboration with underwriting and commercial partners.
• Develop and execute marketing campaigns with Digital Marketing and CRM teams, including partner-funded activity.
• Evaluate campaign performance and provide clear recommendations to improve customer engagement and commercial outcomes.
• Support the development of financial services strategy, business cases and executive papers.
• Coordinate end-to-end tender and RFP processes for insurance, payments and platform providers.
• Assist with compliance and governance activities, including documentation management and stakeholder coordination.
• Manage invoicing, commission tracking and revenue reconciliation across financial services revenue streams.
• Support new product launches, enhancements and category growth initiatives.
• Conduct user acceptance testing for new technology functionality, partner integrations and system upgrades.
• Build strong relationships with internal stakeholders and external financial services partners.
• Prepare partner performance packs and support partner reviews, renewals and negotiations.

Skills

Strong analytical and reporting skills

Commercial acumen

Experience coordinating projects

Excellent written and verbal沟通技能

Tools

Power BI

Job description

Jetstar, part of the Qantas Group, is seeking a Senior Commercial Specialist, Financial Services to join our Commercial Product Partnerships team in Melbourne. You will support performance and growth of our Financial Services portfolio across markets, including travel insurance, multi-currency pricing and MCP-DCC.

Work with internal and external partners to deliver performance reporting, run campaigns, support strategic initiatives and bring new financial services products to market, while