Commercial Manager, Financial Services — P&L & Growth

Qantas; Melbourne; Hybrid; AUD 150,000 - 190,000; Full time

Job summary

Jetstar, a subsidiary of Qantas, is seeking a Commercial Manager, Financial Services to lead the Jetstar Group's FS portfolio across customer journeys and markets. You will drive strategy, cultivate partnerships and deliver commercial outcomes in a regulated environment, focused on revenue growth and customer experience.

The role reports to the Manager, Commercial Product Partnerships and requires strong leadership, cross-functional collaboration and financial acumen within travel payments,

Qualifications

• Significant experience in commercial management, product management or partnership management roles with demonstrated P&L accountability.
• Experience managing strategic supplier or partner relationships, including commercial negotiations and contract management.
• Exposure to regulated industries such as financial services, insurance, payments, banking or similar environments.
• Proven capability developing and executing commercial strategies that deliver measurable revenue growth.
• Experience launching new products, categories or commercial initiatives from concept through to implementation.
• Strong commercial acumen with the ability to analyse financial, customer and operational data to drive decision-making.

Responsibilities

• Shape the Financial Services strategy across the Jetstar Group, directing product priorities, partner model and investment sequencing.
• Own and deliver the Financial Services roadmap from business case development through to launch and post-implementation review.
• Manage the portfolio performance, including revenue, budget and forecast delivery.
• Identify and execute opportunities to improve conversion, attach rates, commission structures and overall portfolio profitability.
• Build business cases and lead commercial reviews for insurance, payments and platform providers.
• Drive delivery across Digital, Technology, Marketing, Finance, Legal, Risk and Compliance teams.
• Manage regulatory, compliance and governance requirements across the portfolio.
• Build strong relationships with internal and external stakeholders, including Qantas Group partners and financial services providers.
• Oversee portfolio reporting, performance analysis and commercial recommendations for senior leaders.
• Lead, coach and develop a Commercial Specialist while building capability across the broader team.

Skills

Commercial management

Product management

Partnership management

P&L accountability

Stakeholder management

Education

Tertiary qualifications in Business, Commerce, Finance

Job description

Jetstar, a subsidiary of Qantas, is seeking a Commercial Manager, Financial Services to lead the Jetstar Group's FS portfolio across customer journeys and markets. You will drive strategy, cultivate partnerships and deliver commercial outcomes in a regulated environment, focused on revenue growth and customer experience.

The role reports to the Manager, Commercial Product Partnerships and requires strong leadership, cross-functional collaboration and financial acumen within travel payments,