Senior Commercial Specialist, Financial Services

Jetstar Airways Pty Ltd; Melbourne; On-site; AUD 130,000 - 180,000; Full time

Job summary

Jetstar Airways Pty Ltd in Australia is seeking a Senior Commercial Specialist, Financial Services to join our Commercial Product Partnerships team. You will support performance and growth of Jetstar's Financial Services portfolio across multiple markets, including travel insurance and payments initiatives.

You will collaborate with internal stakeholders and external partners to deliver performance reporting, coordinate marketing campaigns, and help bring new financial services products to

Qualifications

• Strong analytical and reporting skills translating data into commercial insights.
• Experience in commercial, product, consulting, analytics or business performance.
• Strong commercial acumen with interest in customer-focused product development.
• Experience coordinating projects, campaigns, business initiatives or stakeholder deliverables.
• Excellent written and verbal communication.
• Strong stakeholder management to influence and build relationships.
• Attention to detail with the ability to manage multiple priorities.
• Confidence working with data and large datasets.
• Experience preparing presentations or recommendation papers.

Responsibilities

• Deliver monthly, quarterly and ad hoc performance reporting across products, markets, partners and brands.
• Monitor key performance drivers including attach rates, conversion, MCP-DCC uptake, commission rates and margin performance.
• Analyse customer behaviour, product performance and market trends to identify revenue growth opportunities.
• Support pricing and loss ratio analysis in collaboration with underwriting and commercial partners.
• Develop and execute marketing campaigns with Digital Marketing and CRM teams, including partner-funded activity.
• Evaluate campaign performance and provide clear recommendations to improve customer engagement and commercial outcomes.
• Support the development of financial services strategy, business cases and executive papers.
• Coordinate end-to-end tender and RFP processes for insurance, payments and platform providers.
• Assist with governance activities, including documentation management and stakeholder coordination.
• Manage invoicing, commission tracking and revenue reconciliation across financial services revenue streams.
• Support new product launches, enhancements and category growth initiatives.
• Conduct user acceptance testing for new technology functionality, partner integrations and system upgrades.
• Build strong relationships with internal stakeholders and external financial services partners.
• Prepare partner performance packs and support partner reviews, renewals and negotiations.

Skills

Strong analytical and reporting skills

Commercial/analytics experience

Commercial acumen

Project/campaign coordination

Excellent written and verbal comunicat

Stakeholder management

Attention to detail

Data and large datasets handling

Presentations/business cases

Tools

Power BI

Job description

Jetstar Airways Pty Ltd in Australia is seeking a Senior Commercial Specialist, Financial Services to join our Commercial Product Partnerships team. You will support performance and growth of Jetstar's Financial Services portfolio across multiple markets, including travel insurance and payments initiatives.

You will collaborate with internal stakeholders and external partners to deliver performance reporting, coordinate marketing campaigns, and help bring new financial services products to