Finance & Wellbeing Officer

F1 Solutions; North Canberra; On-site; AUD 60,000 - 85,000; Full time

Job summary

F1 Solutions, a Canberra-based ICT and SaaS company, seeks a Finance & Wellbeing Officer to blend frontline HR with finance tasks and office administration. You will handle HR queries, maintain records in NetSuite and Sentrient, process invoices and payroll support, and coordinate onboarding and offboarding for staff.

You’ll manage recruitment processes, coordinate mandatory compliance training (ISO 27001 related), and support wellbeing programs while ensuring accurate records and timely

Qualifications

• Diploma or qualification in HR, business administration or accounting.
• At least three years in finance or HR operational roles.
• Experience with ERP or accounting systems such as NetSuite and an HR information system.

Responsibilities

• HR queries: respond to routine staff enquiries about leave, pay, policies and entitlements.
• HR systems and leave: maintain employee records in NetSuite and Sentrient; manage leave approvals.
• Onboarding and offboarding: prepare offers and contracts, coordinate inductions, set up access.
• Recruitment: sort applications, schedule interviews, conduct reference checks, keep records.
• Compliance training: coordinate training including ISO 27001 and security/privacy.
• Policies and wellbeing: coordinate policy reviews and staff wellbeing programmes.

Skills

HR operations

Finance operations

Customer service

Attention to detail

Confidentiality

Education

Diploma in HR / business admin / accounting

Tools

NetSuite

Sentrient

Job description

F1 Solutions isa Canberra-based ICT and SaaS company of about 70 staff. We develop theOmniStar grants-management platform and provide managed services, professionalservices and hardware resale, with offices in Canberra and Melbourne. F1 holdsIRAP and ISO certification.

2. THEROLE

The Finance& Wellbeing Officer combines operational finance with frontline HR andwellbeing support. You will be the first point of contact for staff HR queries,look after accounts receivable, invoicing and the asset register, and keep theCanberra office running smoothly.

Reports to:

Location:

Hours:

35 to 40 hours a week, Monday to Friday

Pro-rated to the agreed hours

3. KEYRESPONSIBILITIES

• HR queries. Respondto routine staff enquiries about leave, pay, policies and entitlements, giveinitial guidance on HR policies and procedures, and refer complex matters tothe CFO.
• HR systemsand leave. Keep employee records in Sentrient and NetSuite accurate, manageleave approvals, including follow-up of medical certificates and managersign-offs, and produce HR reports.
• Onboardingand offboarding. Prepare employment offers and contract documents for CFOapproval, coordinate inductions, desk setup and system access with theinfrastructure team, and complete exit processes, final pay information andaccess removal.
• Recruitment. Sort applications, schedule interviews, prepare interview materials,conduct reference checks and keep recruitment records.
• Compliancetraining. Coordinate and track mandatory training for all staff, includingWHS, security awareness, privacy and code of conduct, and support ISO 27001 andother certification training requirements.
• Policies andwellbeing. Coordinate the annual policy review cycle, maintain the policyrepository, and support wellbeing programs, staff events and recognition.

3.2 Finance

• Accountsreceivable and invoicing. Raise sales orders and invoices in NetSuite,prepare and check monthly fixed fee invoices, process credits and adjustments,reconcile receivables and follow up overdue accounts.
• Timesheetsand payroll support. Send timesheet reminders, produce timesheet andminimum-hours reports, follow up staff who have not met minimum hours, andassist with monthly payroll preparation.
• Assetregister. Maintain the fixed asset register in NetSuite, record purchasesand disposals, run periodic stocktakes and coordinate asset tagging.
• Financeadministration. Process expense reimbursements, assist with supplierset-up, support month-end and year-end processes and auditor requests, managethe Finance inbox, and provide leave cover for the Undergraduate AssistantAccountant.

3.3 Officeand Administration

• Reception. Answercalls, receive deliveries, sign visitors in and out, and collect and distributemail.
• Officemanagement. Manage stationery and kitchen supplies, catering and officemaintenance, and support Melbourne office staff with administrative needs.
• Travel andevents. Book staff travel and accommodation, manage travel expense claims,and organise company events, including the Christmas party and monthly companymeetings.
• Insurance. Preparethe annual business insurance information, including workers' compensation, forthe CFO.

4. SKILLSAND EXPERIENCE

Essential. Adiploma or relevant qualification in HR, business administration or accounting.At least three years in finance or HR operational roles. Working experiencewith an ERP or accounting system, such as NetSuite, and an HR informationsystem. A sound understanding of workplace policies, leave entitlements andemployment basics. Strong attention to detail and accuracy with numbers. Theconfidentiality and discretion to handle staff and financial records. Excellentcustomer service and communication skills, and the ability to manage competingpriorities and meet deadlines.

Desirable. Experiencewith NetSuite and Sentrient in particular. Experience coordinating officeoperations or supporting staff across more than one site. Knowledge ofcompliance training or certification frameworks such as ISO 27001. Experiencewith payroll processes and timesheet reporting.

Personalattributes. Reliable and punctual, approachable, organised, and comfortablebeing the first point of contact for staff and visitors.

5. WORKINGARRANGEMENTS

This is a 100%office-based role at our Canberra office, worked Monday to Friday between 35and 40 hours a week. Working from home and hybrid arrangements are notavailable for this position, because the role staffs reception, receivesdeliveries and visitors, handles mail and physical records, and sets upequipment for new staff. Daily start and finish times will be agreed onappointment within F1's office hours of 8:30am to 5:30pm, and the role holderis expected to keep to them. The salary is pro-rated to the agreed weeklyhours.