Finance Wellbeing and HR Officer

F1 Solutions; North Canberra; On-site; AUD 70,000 - 90,000; Full time

Job summary

F1 Solutions, a Canberra-based ICT and SaaS company, seeks a Finance & Wellbeing Officer to combine frontline HR with finance admin. Based at reception, you’ll handle HR queries, invoicing, asset registers and keep the Canberra office running smoothly.

Reporting to the CFO, you will coordinate onboarding/offboarding, manage HR records in NetSuite and Sentrient, and support payroll and procurement activities. A strong customer-service focus is essential.

Qualifications

• Essential: A diploma or relevant qualification in HR, business administration or accounting.
• At least three years in finance or HR operational roles.
• Experience with an ERP or accounting system (NetSuite) and an HR information system.
• Strong attention to detail and discretion with confidential records.
• Excellent customer service and communication skills.

Responsibilities

• HR queries: respond to routine staff enquiries about leave, pay, policies and entitlements.
• HR systems and leave: maintain employee records in NetSuite and Sentrient, manage leave approvals, generate HR reports.
• Onboarding and offboarding: prepare offers and documents, coordinate inductions and access for new staff.
• Recruitment: sort applications, schedule interviews and conduct reference checks.
• Compliance training: coordinate mandatory training including ISO 27001 related requirements.
• Policies and wellbeing: maintain policy repository and support wellbeing programs.

Skills

HR knowledge

Payroll support

Customer service

Communication skills

Education

Diploma/Certificate in HR or Admin

Tools

NetSuite

Sentrient

Job description

F1 Solutions is a Canberra-based ICT and SaaS company of about 70 staff. We develop the OmniStar grants-management platform and provide managed services, professional services and hardware resale, with offices in Canberra and Melbourne. F1 holds IRAP and ISO certification.

2. THE ROLE

The Finance & Wellbeing Officer combines operational finance with frontline HR and wellbeing support. Based at the front reception desk, you will be the first point of contact for staff HR queries and visitors to the office, look after accounts receivable, invoicing and the asset register, and keep the Canberra office running smoothly.

Reports to:

Location:

Level 1, 103 Northbourne Avenue, Turner ACT; 100% office-based

Hours:

35 to 40 hours a week, Monday to Friday

Pro-rated to the agreed hours

3. KEY RESPONSIBILITIES

3.1 HR and Wellbeing

HR queries. Respond to routine staff enquiries about leave, pay, policies and entitlements, give initial guidance on HR policies and procedures, and refer complex matters to the CFO.

HR systems and leave. Keep employee records in Sentrient and NetSuite accurate, manage leave approvals, including follow-up of medical certificates and manager sign-offs, and produce HR reports.

Onboarding and offboarding. Prepare employment offers and contract documents for CFO approval, coordinate inductions, desk setup and system access with the infrastructure team, and complete exit processes, final pay information and access removal.

Recruitment. Sort applications, schedule interviews, prepare interview materials, conduct reference checks and keep recruitment records.

Compliance training. Coordinate and track mandatory training for all staff, including WHS, security awareness, privacy and code of conduct, and support ISO 27001 and other certification training requirements.

Policies and wellbeing. Coordinate the annual policy review cycle, maintain the policy repository, and support wellbeing programs, staff events and recognition.

3.2 Finance

Accounts receivable and invoicing. Raise sales orders and invoices in NetSuite, prepare and check monthly fixed fee invoices, process credits and adjustments, reconcile receivables and follow up overdue accounts.

Timesheets and payroll support. Send timesheet reminders, produce timesheet and minimum-hours reports, follow up staff who have not met minimum hours, and assist with monthly payroll preparation.

Asset register. Maintain the fixed asset register in NetSuite, record purchases and disposals, run periodic stocktakes and coordinate asset tagging.

Finance administration. Process expense reimbursements, assist with supplier set-up, support month-end and year-end processes and auditor requests, manage the Finance inbox, and provide leave cover for the Undergraduate Assistant Accountant.

3.3 Office and Administration

Reception. Answer calls, receive deliveries, sign visitors in and out, and collect and distribute mail.

Office management. Manage stationery and kitchen supplies, catering and office maintenance, and support Melbourne office staff with administrative needs.

Travel and events. Book staff travel and accommodation, manage travel expense claims, and organise company events, including the Christmas party and monthly company meetings.

Insurance. Prepare the annual business insurance information, including workers' compensation, for the CFO.

4. SKILLS AND EXPERIENCE

Essential. A diploma or relevant qualification in HR, business administration or accounting. At least three years in finance or HR operational roles. Working experience with an ERP or accounting system, such as NetSuite, and an HR information system. A sound understanding of workplace policies, leave entitlements and employment basics. Strong attention to detail and accuracy with numbers. The confidentiality and discretion to handle staff and financial records. Excellent customer service and communication skills, and the ability to manage competing priorities and meet deadlines.

Desirable. Experience with NetSuite and Sentrient in particular. Experience coordinating office operations or supporting staff across more than one site. Knowledge of compliance training or certification frameworks such as ISO 27001. Experience with payroll processes and timesheet reporting.

Personal attributes. Reliable and punctual, approachable, organised, and comfortable being the first point of contact for staff and visitors.

5. WORKING ARRANGEMENTS

This is a 100% office-based role at our Canberra office, worked Monday to Friday between 35 and 40 hours a week. Working from home and hybrid arrangements are not available for this position, because the role staffs reception, receives deliveries and visitors, handles mail and physical records, and sets up equipment for new staff. Daily start and finish times will be agreed on appointment within F1's office hours of 8:30am to 5:30pm, and the role holder is expected to keep to them. The salary is pro-rated to the agreed weekly hours.