Finance & Warranty Manager

Dutton Automotive; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Employee Assistance Program

Flu vaccinations funded by the company

Refer a friend – upfront bonus!

Birthday day off

Annual family days

Job summary

Dutton Automotive is seeking a motivated Finance and Warranty Manager for our NSW NSW-based site. You will guide customers through financing and warranty options, working closely with the Site Manager and sales team to deliver exceptional value and service across our premium vehicle portfolio.

Leverage access to 60 lenders to tailor solutions, with a strong focus on upselling and cross-selling finance products and warranties while maintaining the highest compliance standards.

Qualifications

• Strong communication with customers over the phone and in person.
• Familiar with multiple lender panels and automotive finance products.
• Good organizational and time-management abilities.
• High attention to detail and ability to work autonomously.
• Adherence to compliance requirements.
• Proactive in upselling and cross-selling finance solutions.

Responsibilities

• Engage customers at the point of sale to guide financing and warranty options.
• Upsell and cross-sell a range of products to maximise customer value.
• Collaborate with Site Manager and sales team to enhance customer experience.
• Navigate refinancing or upgrading vehicles using 60+ lenders.
• Promote Presidian Warranty products where suitable.

Skills

Communication skills

Lenders knowledge

Organization

Attention to detail

Compliance

Upselling

Cross-selling

Job description

Established in 1911, Dutton Automotive is Australia's largest retailer and wholesaler of pre-owned luxury, exotic, prestige, family and commercial vehicles, renowned for delivering exceptional customer experiences and premium automotive solutions.

Exceptional earning potential with uncapped commissions.

Leverage your automotive finance and sales expertise to maximise finance, insurance and warranty opportunities across our premium vehicle portfolio.

Enjoy exclusive employee benefits, including discounts with leading retailers and savings on gift cards.

Job Description

Dutton Financial Services is a proud subsidiary of Dutton Automotive, which specialises in delivering innovative and competitive financing solutions designed to fulfill customers' automotive aspirations. A dedicated team of professionals who possess extensive expertise in both the automotive and finance sectors, ensuring to provide exceptional service aligned with their clients’ needs.

An exciting opportunity has now become available within Dutton One NSW. We are in search of a highly motivated Finance and Warranty Manager who is passionate about serving our customers and enhancing their experience with us.

In this pivotal role, you will work closely with the Site Manager & engage with customers at the point of sale, guiding them through the process of re-financing or upgrading their current vehicles and assets. You will collaborate closely with our Dutton One sales team, contributing to our collective goal of not only selling cars but also elevating the Dutton Financial Services brand. The ideal candidate will bring a strong background in automotive finance or brokerage, complemented by sales experience and a commitment to outstanding customer service.

We are seeking someone with a keen eye for opportunities to upsell and cross-sell our diverse range of products, ensuring that our customers receive the best financial solutions tailored to their individual needs. In this role you will have access to 60 different finance lenders, enabling you to tailor competitive financing solutions to meet a wide range of customer needs. In addition, you will have the opportunity to sell Presidian Warranty products.

Join us in this dynamic role where your expertise will make a meaningful impact, helping our customers drive their dreams forward.

Qualifications

• Excellent communication and interpersonal skills and the ability to build rapport with customers, both over the phone and face-to-face is a MUST.
• Knowledge of multiple panels of lenders and products to identify the best outcome for our customers’ needs.
• Strong organisational skills and time management skills.
• High attention to detail, with theability to work autonomously.
• Willingness to learn and think outside the square.
• A strong adherence to all compliance measures.
• Enthusiastic, motivated and apositive mindset.
• Demonstrate clear and professional communication and interpersonal skills.

Additional Information

Why work for us?

• You will have access to a fully funded Employee Assistance Program to provide you with the support and resources to thrive personally and professionally.
• Company-funded flu vaccinations
• Refer a friend and we will provide an upfront bonus!
• A day off for your birthday and.
• Annual Family fun days, held across the country.

At Dutton Automotive, we value our customers and our employees. Our values are built on prioritising our customer needs, valuing our employee's flexibility to change, and fostering creativity and initiative. If you share our values and have the skills and experience, we are looking for, we encourage you to apply for this exciting opportunity.