Finance & Warranty Manager

Dutton Automotive; Willoughby; On-site; AUD 100,000 - 140,000; Full time

Benefits offered by this job

Fully funded Employee Assistance Plan

Company-funded flu vaccinations

Refer a friend bonus

Birthday day off

Annual family fun days

Job summary

Dutton Automotive is seeking a Finance and Warranty Manager in NSW to guide customers through refinancing or upgrading vehicles and assets at the point of sale. You will collaborate with the Dutton One sales team to tailor financing, insurance and warranty options, leveraging 60 lenders and Presidian Warranty products to maximise customer satisfaction.

The ideal candidate will have a strong background in automotive finance or brokerage, plus sales experience and a commitment to outstanding

Qualifications

• Excellent communication and interpersonal skills for phone and face-to-face interactions.
• Knowledge of multiple lender panels and products to identify best outcomes.
• Strong time management and attention to detail with autonomous work style.
• Willingness to learn and think creatively within compliance requirements.

Responsibilities

• Guide customers through refinancing or upgrading at the point of sale.
• Collaborate with the sales team to upsell financing, insurance and warranties.
• Present tailored financing solutions using 60 lenders and Presidian Warranty options.
• Deliver exceptional customer experiences aligned with brand standards.

Skills

Communication skills

Lender panel knowledge

Organisational skills

Attention to detail

Autonomy

Willingness to learn

Compliance

Customer service

Job description

Established in 1911, Dutton Automotive is Australia's largest retailer and wholesaler of pre-owned luxury, exotic, prestige, family and commercial vehicles, renowned for delivering exceptional customer experiences and premium automotive solutions.

Exceptional earning potential with uncapped commissions.

Leverage your automotive finance and sales expertise to maximise finance, insurance and warranty opportunities across our premium vehicle portfolio.

Enjoy exclusive employee benefits, including discounts with leading retailers and savings on gift cards.

Job Description

Dutton Financial Services is a proud subsidiary of Dutton Automotive, which specialises in delivering innovative and competitive financing solutions designed to fulfill customers' automotive aspirations. A dedicated team of professionals who possess extensive expertise in both the automotive and finance sectors, ensuring to provide exceptional service aligned with their clients' needs.

An exciting opportunity has now become available within Dutton One NSW. We are in search of a highly motivated Finance and Warranty Manager who is passionate about serving our customers and enhancing their experience with us.

In this pivotal role, you will work closely with the Site Manager & engage with customers at the point of sale, guiding them through the process of re-financing or upgrading their current vehicles and assets. You will collaborate closely with our Dutton One sales team, contributing to our collective goal of not only selling cars but also elevating the Dutton Financial Services brand. The ideal candidate will bring a strong background in automotive finance or brokerage, complemented by sales experience and a commitment to outstanding customer service.

We are seeking someone with a keen eye for opportunities to upsell and cross-sell our diverse range of products, ensuring that our customers receive the best financial solutions tailored to their individual needs. In this role you will have access to 60 different finance lenders, enabling you to tailor competitive financing solutions to meet a wide range of customer needs. In addition, you will have the opportunity to sell Presidian Warranty products.

Join us in this dynamic role where your expertise will make a meaningful impact, helping our customers drive their dreams forward.

Qualifications

• Excellent communication and interpersonal skills and the ability to build rapport with customers, both over the phone and face-to-face is a MUST.
• Knowledge of multiple panels of lenders and products to identify the best outcome for our customers' needs.
• Strong organisational skills and time management skills.
• High attention to detail, with theability to work autonomously.
• Willingness to learn and think outside the square.
• A strong adherence to all compliance measures.
• Enthusiastic, motivated and apositive mindset.
• Demonstrate clear and professional communication and interpersonal skills.

Additional Information

Why work for us?

• You will have access to a fully funded Employee Assistance Program to provide you with the support and resources to thrive personally and professionally.
• Company-funded flu vaccinations
• Refer a friend and we will provide an upfront bonus!
• A day off for your birthday and.
• Annual Family fun days, held across the country.

At Dutton Automotive, we value our customers and our employees. Our values are built on prioritising our customer needs, valuing our employee's flexibility to change, and fostering creativity and initiative. If you share our values and have the skills and experience, we are looking for, we encourage you to apply for this exciting opportunity.