Finance & Insurance Business Manager

Hinterland Group; Gold Coast City; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Excellent working environment

Attractive retainer and commission

Company Drive Car with fuel allowance

Social Club with yearly events

Ongoing Toyota training and support

Toyota myBenefits discounts

Job summary

Hinterland Toyota on the Gold Coast is seeking a Finance & Insurance Business Manager to join the Robina Used Car Sales Team. You will provide comprehensive F&I solutions to both Used and New vehicle customers while upholding brand values and compliance.

The role is based at the Robina Dealership with a 5-day work week, including a Saturday finish. You will build strong customer relationships, present tailored F&I options, and manage financial applications to achieve positive outcomes.

Qualifications

• Previous Sales or Business Manager experience in a Dealership environment is highly regarded.
• Minimum 3 years in a high-impact sales environment.
• Passionate about creating a memorable customer experience that builds loyalty.
• KPI and goal-driven with a tenacious mindset and a drive for continuous improvement.
• Ability to work autonomously and execute effective time management.
• Excellent communication skills and computer literacy.
• A Team Player who contributes to a fun and positive working environment.

Responsibilities

• Build, develop, and foster fast customer relationships to ensure trust, satisfaction and loyalty.
• Present finance and insurance solutions in line with customer needs and compliance requirements.
• Professionally execute financial applications/settlements to achieve swift and positive customer outcomes.
• Adhere to set and best practice operating procedures, processes, data accuracy and integrity.
• Learn, build, and maintain an excellent product knowledge base of the finance landscape, ensuring compliance with all regulatory requirements and dealership policies.
• Foster strong cross-department relationships and collaboration with the sales teams.
• Meet KPI accountability and other performance outcomes.
• RDO/Leave relief/support across New and Used with flexibility to cover Nerang site as operations require.
• 5-day work week with 4:30pm finish time on Saturdays (RDO: Weekday + Sunday).

Skills

Sales experience

KPI driven

Communication skills

Autonomous work

Team player

Job description

Due to growth, we currently have an exciting opportunity for a Full-Time Finance & Insurance Business Manager to join and grow within our vibrant Robina Used Car Sales Team. Join an award-winning dealership, located in the heart of the Robina Automall, where you’ll offer a comprehensive range of Finance and Insurance solutions to our Used and New Vehicle customers.

We’re seeking a results-driven high performer who genuinely loves building connections with people and will be an impeccable representative of our dealership's brand values.

Work with Australia’s most trusted automotive brand and join an award-winning Toyota Dealership proudly serving the Gold Coast and Scenic Rim for 40 years. As a thriving business, we’re looking to invest in talented individuals to join our growing team. We recognise and reward hard work, offering genuine opportunities by promoting from within to help you truly develop your automotive career.

About the role?

Based at our Robina Dealership, you will apply your skills to connect with and help our customers find finance and insurance solutions tailored to their purchasing needs. Your tasks include, but are not limited to:

• Building, developing, and fostering fast customer relationships to ensure trust, satisfaction and loyalty
• Presenting finance and insurance solutions in line with customer needs and compliance requirements
• Professional execution of financial applications/settlements to achieve swift and positive customer outcomes
• Adhering to set and best practice operating procedures, processes, data accuracy and integrity
• Learning, building, and maintaining an excellent product knowledge base of the finance landscape, ensuring compliance with all regulatory requirements and dealership policies.
• Fostering strong cross-department relationships and collaboration with the sales teams
• Meeting KPI accountability and other performance outcomes
• RDO/Leave relief/support across New and Used with flexibility to cover our Nerang site as operations require
• 5-day work week with 4:30pm finish time on Saturdays (RDO: Weekday + Sunday)

What are we looking for?

• Previous Sales or Business Manager experience in a Dealership environment is highly regarded
• Minimum 3 years in a high-impact sales environment.
• Passionate about creating a memorable customer experience that builds loyalty
• KPI and goal-driven with a tenacious mindset and a drive for continuous improvement
• Ability to work autonomously and execute effective time management
• Excellent communication skills and computer literacy
• A Team Player who contributes to a fun and positive working environment

What does Hinterland Toyota offer?

• Excellent working environment and great team culture
• Attractive retainer and commission package
• Company Drive Car with fuel allowance
• Social Club with yearly events
• Ongoing Toyota and internal training, support, and development
• Access to exclusive Toyota myBenefits program which includes discounts on new vehicles, myHealth Insurance and Toyota Insurance discounts, along with AFL special offers and discounts.
• Excellent long-term career opportunities and succession planning to develop within our growing Dealerships across the Gold Coast and Scenic Rim.

If you're passionate about building a rewarding career in the automotive industry, we’d love to hear from you.

All applications will be treated in the strictest confidence.

Only shortlisted candidates will be contacted.

We are an equal-opportunity employer, and we encourage and celebrate diversity in our workplace.