FIFO Utility / Relief Supervisor–Manager (including ARO)

Australian Camp Services; Adelaide; On-site; AUD 95,000 - 130,000; Full time

Job summary

Australian Camp Services in Adelaide seeks an experienced FIFO Utility/Relief Supervisor-Manager to lead camp operations and support ARO duties. You will oversee accommodation, housekeeping, catering support and recreation while supervising site staff and ensuring safety and service standards.

The role requires proven FIFO hospitality experience and RMS booking skills, with strong leadership, communication, and the ability to work across two roster weeks.

Qualifications

• Proven FIFO and remote hospitality experience.
• Experience supervising FIFO camps.
• Experience using RMS booking system.
• Strong leadership and communication skills.
• Willingness to undertake ARO responsibilities and training.
• White Card (Construction Induction) and Food Safety Handling Certificate required.
• National Police Clearance issued within the last six months.

Responsibilities

• Lead daily camp operations during the Supervisor/Manager week, including ARO duties.
• Coordinate accommodation, housekeeping, catering support, Minesite cleaning and recreation facilities.
• Supervise staff, allocate duties, monitor performance and address concerns.
• Maintain RMS bookings, room allocations, occupancy records and confirmations.
• Provide handover between roster rotations and communicate changes to admins and clients.
• During Utility Week, perform kitchen hand duties and basic food preparation.
• Ensure compliance with ACS quality, HACCP, safety and environmental procedures.
• Remain flexible as role requirements adapt to operational needs.

Skills

FIFO experience

Camp management

RMS booking

Leadership

Independent work

Training & auths

White Card

Food safety

Police clearance

Job description

FIFO Utility / Relief Supervisor-Manager (including ARO)

FIFO Utility / Relief Supervisor-Manager

Join Our Dynamic Team!

About Us Australian Camp Services (ACS) is a leading remote-location hospitality company committed to service delivery excellence. We are seeking an experienced, hands-on hospitality professional who can confidently move between utility duties and site leadership responsibilities.

Point of Hire: AdelaideRoster: 2 weeks on, 1 week off:

• One week: Supervisor/Manager responsibilities, including Aerodrome Reporting Officer (ARO) duties.
• One week: Utility duties across camp services.

About the Role

This dual role combines practical service delivery with responsibility for supervising staff and managing daily camp operations. You will need to lead by example, communicate effectively and take ownership of your responsibilities during both weeks of the roster.

Supervisor/Manager Week - Including ARO

• Coordinate daily camp operations, maintaining service standards across accommodation, housekeeping, catering support, Minesite cleaning and recreation facilities.
• Supervise and guide site staff, allocate duties, monitor work completion and address performance concerns.
• Maintain accurate and timely RMS bookings, room allocations, occupancy records and booking confirmations.
• Communicate booking changes, operational requirements and site concerns promptly to administration, operations and relevant client representatives.
• Respond professionally to resident and client feedback, follow up outstanding matters and escalated concerns where required.
• Undertake allocated ARO responsibilities, including required aerodrome inspections, reporting, communications and associated bus transport duties, in accordance with site procedures and competency requirements.
• Provide hands‑on support across camp operations as required.
• Maintain accurate records and provide a clear handover between roster rotations.

Utility Week

• Clean accommodation rooms, gyms, offices and mine-site facilities.
• Perform kitchen hand duties, including basic food preparation, dishwashing, dining room cleaning and stock replenishment.
• Assist with stock handling, replenishment and general camp presentation.
• Complete allocated tasks efficiently and support the wider team as operational needs change.

Across Both Weeks

• Comply with ACS quality, food safety, HACCP, workplace safety and environmental procedures.
• Maintain confidentiality and demonstrate professional conduct when dealing with colleagues, residents, clients and external parties.
• Report hazards, incidents, maintenance requirements and operational concerns promptly.
• Carry out additional duties as directed by the Operations Manager or senior management.
• Remain flexible as role requirements adapt to operational needs.

What We Are Looking For

• Proven FIFO and remote hospitality experience.
• Previous FIFO supervisory or camp management experience.
• Experience using the RMS booking system - essential.
• Strong leadership, organisation and communication skills.
• Ability to work independently, follow through on tasks and provide clear operational handovers.
• Willingness and capability to undertake ARO responsibilities and complete required training and site authorisations.
• White Card (Construction Induction) - essential.
• Food Safety Handling Certificate.
• National Police Clearance issued within the last six months.