Field Technician: Install, Repair & Customer Support

NBN Co; Horsham; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Vehicle

Fuel card

Tools

Uniform

Job summary

nbn is hiring a Customer Field Technician in Horsham for a full‑time role. You’ll work independently on installations, repairs, and maintenance, supporting customers in homes or businesses with copper or fibre cabling and equipment setup.

No telecom background required; strong safety, communication skills and a valid driver’s licence are essential. Training is provided, with tools, a vehicle, a fuel card and a uniform all covered by the company.

Qualifications

• Willingness to learn and work hands-on in field roles.
• Strong communication skills for customer interactions.
• Commitment to safety and following procedures.

Responsibilities

• Install copper or fibre cabling and set up customer equipment.
• Identify and fix faults, perform maintenance, and support customers at homes or businesses.
• Work independently across different technologies with a focus on customer satisfaction.

Skills

Hands-on

Customer service

Safety conscious

Tools

Driver's Licence

Job description

nbn is hiring a Customer Field Technician in Horsham for a full‑time role. You’ll work independently on installations, repairs, and maintenance, supporting customers in homes or businesses with copper or fibre cabling and equipment setup.

No telecom background required; strong safety, communication skills and a valid driver’s licence are essential. Training is provided, with tools, a vehicle, a fuel card and a uniform all covered by the company.